ZoomInfo Chat

ZoomInfo Chat

47 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ZoomInfo Chat	Score 9.0 out of 10	N/A	ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.	N/A

Pricing

ZoomInfo Chat

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
ZoomInfo Chat
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	ZoomInfo Chat
Considered Both Products	ZoomInfo Chat Rakesh Sharma Sr SEO Analyst Chose ZoomInfo Chat Before using ZoomInfo we tried Facebook chat on the website but that function and features are very limited and there is no scope of work. But now after using the ZoomInfo Chat feature everything is going very easy and fast. Some features like the live meeting scheduler, … Incentivized Helpful? Verified User Employee Chose ZoomInfo Chat Better integration of other platforms with ZoomInfo is one of its shining features which makes it better than most of its competitors. Direct connections to Slack accounts make it the most easy-to-use and versatile platform to work on for different processes, especially Sales, … Incentivized Helpful? Verified User Manager Chose ZoomInfo Chat ZoomInfo chat is not only a chatting platform, it also provides additional features like a meeting scheduler also it's accuracy is better than other chatbots, and response time is very less. But other tools have less accuracy and they are good at one point but not good at all. … Incentivized Helpful? Aaron Francisco Redding Ochoa Advertising Sales Manager Chose ZoomInfo Chat It is just a different product or software since Zoom is the standard software where the company communicates both inside and outside the company. It is just a great tool to take things into another level when it comes to the communication of companies. It is really helpful to … Incentivized Helpful? Verified User Strategist Chose ZoomInfo Chat The quality of the Data is better. However, Apollo is also a good software if your focus is more on quantity than quality. Incentivized Helpful? Judy L. Berglund Solutions Architect - Infrastructure Solutions Group Chose ZoomInfo Chat I really like LinkedIn Sales Navigator and we use this product very heavily as well. LISN provides a ton of information, easy to use, comprehensive and provides good sales prospecting aspects. Incentivized Helpful? Verified User Account Manager Chose ZoomInfo Chat Seamless AI is a lot harder to use. It’s a lot slower as well and most of the time it doesn’t work when importing into salesforce and the data is not always accurate or reliable. I would definitely recommend using the zoom info chrome extension. Definitely worth the money. 👍 Incentivized Helpful? Ben Griset Account Executive Chose ZoomInfo Chat Drift is good but I think it still misses out on some customers that have unique requests. Incentivized Helpful? Verified User Manager Chose ZoomInfo Chat It was a good add-on to our current use case with ZoomInfo. It has the necessary features we needed without the extra bells and whistles that Qualified provides at a much larger expense. Incentivized Helpful? Ojas Korde Digital Paid Media Strategist Chose ZoomInfo Chat As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable … Incentivized Helpful? Verified User Manager Chose ZoomInfo Chat We looked at a few alternatives (including Slintel) but felt the product, capabilities, integrations and pricing of Zoominfo chat worked better for us. We also felt we would get better after-sales support from Zoominfo Chat. Incentivized Helpful? KL Kent Liu Pricing Manager Chose ZoomInfo Chat During the pandemic, most of our sales team members need to WFH and there was no supporting tool that can help them to improve their order intake. We adapted this software that is within the pricing - range and it had everything we need to help the sales team improve their … Incentivized Helpful? Kevin Toscano Senior Sales Development Representative Chose ZoomInfo Chat DiscoverOrg was used when I first entered the company. It was not that great. Bad interface and the integration was poorly run. It was very slow and the numbers were not as accurate as they should have been. I like the addition of scoops on zoominfo. This was not used when we … Incentivized Helpful? Verified User Employee Chose ZoomInfo Chat zoominfo is easier to use and also has more contact information. With Seamless.ai you run out of credits and then youre no longer able to use the product as often as you would with zoom info Incentivized Helpful? Brock Nemecek Team Lead Communications Specialist Chose ZoomInfo Chat Both ZoomInfo and Sales Navigator are pretty similar but I definitely would choose ZoomInfo over LinkedIn for a couple reasons. LinkedIn Sales Navigator does not list the correct contact information unlike ZoomInfo. When using both platforms, Zoom info is very easy to use unlike … Incentivized Helpful? Verified User Vice-President Chose ZoomInfo Chat WAY better onboarding and support and fully-baked product. If for some reason it's missing a feature, you can bring it up and actually get a realistic (and quick) response on the roadmap to develop it. The UX blows all others away with easy branching and logic. You don't know … Helpful? Jos van der Westhuizen Founder Chose ZoomInfo Chat Insent does a lot of work for you and gives you better quality leads. Helpful? Ikechi David Nwabuisi CEO (Chief Executive Officer) Chose ZoomInfo Chat N/A Helpful? Ajeesh Kumar Associate Director Chose ZoomInfo Chat Insent is refreshingly simple compared to Drift. Helpful?
Top Pros	Pro Easy to use Pro User interface Pro Real time
Top Cons	Minus Mobile app Minus No mobile Minus No mobile app

Best Alternatives
	ZoomInfo Chat
Small Businesses	Smith.ai Live Website Chat Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives

User Ratings
	ZoomInfo Chat
Likelihood to Recommend	8.9 (27 ratings)
Support Rating	9.6 (8 ratings)

User Testimonials
	ZoomInfo Chat
Likelihood to Recommend	ZoomInfo ZoomInfo chat is a very good tool for user engagement on the website and lead conversion. It's a very good tool that provides live chat, chat boat, and also a meeting scheduler so that customers can choose the preferred time to discuss with the sales team. It's very good for improving the productivity of the sales team and acquiring quality customers. Incentivized Verified User Anonymous Read full review
Pros	ZoomInfo It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well. Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went. They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience. Incentivized Verified User Anonymous Read full review
Cons	ZoomInfo Getting it to work on my mobile phone was a pain point. I just gave up after a while. More integrations would be nice. Don't get me wrong, what it does, it does well. But the integration options are still limited. Incentivized Verified User Anonymous Read full review
Support Rating	ZoomInfo As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs! Georgey Jacob Director of Marketing Read full review
Alternatives Considered	ZoomInfo As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role. Incentivized Ojas Korde Digital Paid Media Strategist Read full review
Return on Investment	ZoomInfo It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple. Fabulous chatbot arrangement that expanded our site changes. Incentivized Verified User Anonymous Read full review
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