Award Force vs. Wishpond Propel IQ

When we run a series of award program with different set of judges in rounds, we have had the best use of AF. It is highly competent in processing the applications specially as our number of applicants are over 2000. Therefore, we have been able to streamline the entire award process and reduce the margin of error and very transparent and efficient judging criterias implemented.

Incentivized

It's a great platform if you're looking for something to run contests that provide leads and drive user engagement, but if they also incorporated social media management and scheduling, Wishpond would be a 10 by far. It's definitely worth looking into specifically for running contests throughout the year, for a wide variety of companies and industries.

Incentivized

• User friendly User Interface
• Data Protection
• Reasonable pricing

Incentivized

• Very small learning curve, thanks to wonderful real-time tutorials and help, and drag-and-drop editors.
• Easy to navigate - there are only 3 main sections of the site (content, lists, and emails).
• Excellent customer service. I've always gotten prompt answers to any questions I've had.

Incentivized

• Provide a smooth learning curve for the new users (As judges differ always)
• Emails sent from the software lands in Spam sometimes
• The product tends to lag if we are running many tasks at once.
• Limited in-app reporting view.

Incentivized

• They added keywords to campaigns we'd specifically said not to.
• They should tweak campaigns with a 0.06 ROAS.
• They should provide the services that are promised.

There is no support at Wishpond. I contacted my project manager's manager over a week ago without a reply. When I responded to the automated 'How is your experience' email saying how awful it was there was no follow-up. When I had trouble and had to escalate things it resulted in some new procedures being put in place that changed nothing and they never checked in to see if things were fixed.

The customer support team was outstanding in AF. They were very attentive and on point in our requirements. Also the pricing was very affordable. We had few recommendations from existing users who were already in our business market.

Incentivized

We choose Wishpond as our first option since we were a startup e-commerce. Klaviyo was a little bit expensive for us and Wishpond really suits pretty well in our budget. Besides, if you don't have so many clients, at a first glance, there are a lot of features that would not be taken advantage of. That is why Wishpond was a better option when we started.

Incentivized

• Immense forward increase in ROI.
• Increase in participation and hence more productivity.
• No dependency on separate vendors for different features and cutting cost.

Incentivized

• Negative google ROI.
• A few conversions in September on paid social then none - negative ROI.
• Between ad spend and Wishpond fees every month is negative ROI. Can’t wait until I can get out of this contract.
• Emails don’t perform as well as my own for open rates or clicks.