AWS Chatbot vs. Chatfuel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AWS Chatbot
Score 8.2 out of 10
N/A
AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.N/A
Chatfuel
Score 9.9 out of 10
N/A
Chatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.
$15
per month
Pricing
AWS ChatbotChatfuel
Editions & Modules
No answers on this topic
Pro
$15
per month
Free
Free
Premium
Contact sales team
Offerings
Pricing Offerings
AWS ChatbotChatfuel
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
AWS ChatbotChatfuel
Small Businesses
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
IBM watsonx Assistant
IBM watsonx Assistant
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Conversica
Conversica
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AWS ChatbotChatfuel
Likelihood to Recommend
-
(0 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
7.7
(3 ratings)
User Testimonials
AWS ChatbotChatfuel
Likelihood to Recommend
Amazon AWS
No answers on this topic
Chatfuel
Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
Read full review
Pros
Amazon AWS
No answers on this topic
Chatfuel
  • Easy to use without experience
  • Cost vs. benefit ratio very good
  • Integrations possible through API
  • Conversion funnels can be created
Read full review
Cons
Amazon AWS
No answers on this topic
Chatfuel
  • Setting it up is time-consuming.
Read full review
Support Rating
Amazon AWS
No answers on this topic
Chatfuel
I haven't dealt with the support channel, so I cannot provide a full review for this
Read full review
Alternatives Considered
Amazon AWS
No answers on this topic
Chatfuel
Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
AIVO has no option to create conversation flows if not through keywords.
Read full review
Return on Investment
Amazon AWS
No answers on this topic
Chatfuel
  • It helped overall with visitor engagement.
Read full review
ScreenShots