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29 Ratings
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Score 8.4 out of 100
19 Ratings
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Score 8.1 out of 100

Attribute Ratings

    Likelihood to Recommend

    AWS Chatbot

    N/A
    0 Ratings
    7.8

    Oracle Digital Assistant

    78%
    7 Ratings

    Likelihood to Recommend

    Amazon AWS

    No answers on this topic

    Oracle

    As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature.
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    Pros

    Amazon AWS

    No answers on this topic

    Oracle

    • Oracle AI processes natural language well and the conversations pick a good flow.
    • It recognizes pattern of behavior for more refined results with each implementation under machine learning.
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    Cons

    Amazon AWS

    No answers on this topic

    Oracle

    • Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural.
    • The languages it supports are very limited.
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    Pricing Details

    AWS Chatbot

    Starting Price

    Editions & Modules

    AWS Chatbot editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Oracle Digital Assistant

      Starting Price

      Editions & Modules

      Oracle Digital Assistant editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Alternatives Considered

        Amazon AWS

        No answers on this topic

        Oracle

        I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.
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        Return on Investment

        Amazon AWS

        No answers on this topic

        Oracle

        • We've had a good integration with our existing databases and applications.
        • Our customers are crypto traders and we've had more engagement with them, which means a lot to us.
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