AWS Chatbot vs. Sprinklr Service
AWS Chatbot vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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AWS Chatbot | N/A | AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases. | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
AWS Chatbot | Sprinklr Service | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
AWS Chatbot | Sprinklr Service | |
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Top Pros | ||
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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AWS Chatbot | Sprinklr Service | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AWS Chatbot | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
AWS Chatbot | Sprinklr Service | |
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Likelihood to Recommend | Amazon AWS No answers on this topic | Sprinklr |
Pros | Amazon AWS No answers on this topic | Sprinklr |
Cons | Amazon AWS No answers on this topic | Sprinklr |
Likelihood to Renew | Amazon AWS No answers on this topic | Sprinklr |
Usability | Amazon AWS No answers on this topic | Sprinklr |
Reliability and Availability | Amazon AWS No answers on this topic | Sprinklr |
Performance | Amazon AWS No answers on this topic | Sprinklr |
Support Rating | Amazon AWS No answers on this topic | Sprinklr |
In-Person Training | Amazon AWS No answers on this topic | Sprinklr |
Implementation Rating | Amazon AWS No answers on this topic | Sprinklr |
Alternatives Considered | Amazon AWS No answers on this topic | Sprinklr |
Return on Investment | Amazon AWS No answers on this topic | Sprinklr |
ScreenShots |