AWS Identity & Access Management vs. Passly by ID Agent

AWS Identity & Access Management is well suited to managing AWS application access between services. Very helpful for both third-party products and in-house developed software. Very happy with how easy it is to create access keys and then share them in our environment. AWS IAM can also be used to manage individual users, but I highly recommend using AWS SSO for that purpose instead. Much easier to deploy for console access and from a security side easier to turn off in one click from your SSO provider.

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If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.

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• Customized access per key to limit scope
• Safely distributes access keys
• Provides access audits

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• AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
• AuthAnvil applications are easy for the end-user to install.
• AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).

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• Better integration with roles and policies so you don't need three windows open to create a new IAM user
• Display recommended configurations based on services being used
• Easier options to base config on existing users

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• Does not offer faster login for trusted devices.
• App requires multiple clicks to get to security code.
• App is slow to load.
• App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.

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We would be unable to manage the interconnected nature of our AWS services without AWS IAM.

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Simplicity of use combined with price and low system resources.

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They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.

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While we do not use Microsoft Azure for our servers and other customer-facing services. If we did, we would have to use Microsoft Azure Active Directory to manage access to services appropriately. It's difficult to quantify the differences between the services as they are truly different. I would recommend choosing AWS or Azure, then using the identity management provided by the same vendor.

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I selected Passly at first as it would allow for a single sign on with azure to Kaseya VSA. Kaseya has made access to different products very different. VSA does not have single sign on with Azure where as Vorex/BMS does. This is a feature that Kaseya should make unified accross all applications.

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• Without IAM, it would be difficult to use AWS across services. Increased ROI

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• Kaseya has allowed us to be more secure.
• It's allowed us to link multiple 2FA devices to one account.
• It's provided us with basic logging.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info