Axcient x360Cloud vs. Datto Endpoint Backup

Axcient x360Cloud is a good product if a backup solutions is needed for 365 products. If the backup is constantly being used and restores need to happen frequently I can see how Axcient x360Cloud could be annoying as the search functionality is lacking. It is also difficult to find specific files or emails as well as subfolders.

Incentivized

It does exactly what it needs to do. If there is another MSP that needs a set-it-and-forget-it box they can deploy on client sites, I would recommend this box, especially if they are already using other Datto products such as Datto RMM, as it all integrates with the same portal.

Incentivized

• Good visibility over backup status and protected users and data
• Audit log activity information
• Support requests
• Smart Search
• Reports

Incentivized

• All clients on the same Webui.
• Easy to spin up a snapshot.
• Support is fast.

Incentivized

• Nightly backup boot verification

Incentivized

• It can be sometimes complicated to change the settings.
• They make it very difficult to migrate the backups.

Incentivized

This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.

Incentivized

The webui is intuitive and well-organized. If you need any help, the online chat is quick to respond.

Incentivized

As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes profit margins obtainable without scarifying quality.

Slide BCDR, which is not listed. The slide is much simpler, and I found the alerts and alert clearing to be much more effective than Datto. It takes far fewer clicks in the slide interface to do what I need. Slide support is a little bit worse than Datto as it has no live chat

Incentivized

• Compared to the previous vendor, Axcient is saving us $1,000 per month and providing better value

Incentivized

• The only negative was that when trying to migrate to another BCDR solution, they were not helpful in recovering the data.

Incentivized