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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Axcient x360Recover

    Score8.6 out of 10
    N/AAxcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A

    Commvault Cloud

    Score7.7 out of 10
    N/ACommvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.N/A
    Pricing
    Axcient x360RecoverCommvault Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Axcient x360RecoverCommvault Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Axcient x360RecoverCommvault Cloud
    Considered Both Products
    ConnectWise
    No answer on this topic
    Commvault
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    41 Answers
    100%
    Would buy again
    60 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    40 Answers
    100%
    Delivers good value for the price
    55 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    40 Answers
    100%
    Happy with the feature set
    60 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    36 Answers
    94%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    40 Answers
    94%
    Implementation went as expected
    50 Answers
    Features
    Axcient x360RecoverCommvault Cloud
    Data Center Backup
    Comparison of Data Center Backup features of Axcient x360Recover and Commvault Cloud
    Feature
    Axcient x360Recover
    8.4
    37 Ratings
    5% above category average
    Commvault Cloud
    7.2
    77 Ratings
    15% below category average
    Universal recovery9.033 Ratings8.067 Ratings
    Instant recovery4.436 Ratings7.064 Ratings
    Recovery verification9.635 Ratings7.068 Ratings
    Business application protection8.134 Ratings7.572 Ratings
    Multiple backup destinations9.831 Ratings5.371 Ratings
    Incremental backup identification9.636 Ratings7.077 Ratings
    Backup to the cloud9.636 Ratings7.559 Ratings
    Deduplication and file compression7.432 Ratings7.575 Ratings
    Snapshots7.437 Ratings7.571 Ratings
    Flexible deployment8.336 Ratings6.166 Ratings
    Management dashboard8.837 Ratings7.567 Ratings
    Platform support7.637 Ratings7.067 Ratings
    Retention options7.636 Ratings8.065 Ratings
    Encryption9.934 Ratings7.564 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Axcient x360Recover and Commvault Cloud
    Feature
    Axcient x360Recover
    8.8
    34 Ratings
    9% above category average
    Commvault Cloud
    -
    Ratings
    Continuous data protection9.927 Ratings00 Ratings
    Replication8.032 Ratings00 Ratings
    Operational reporting and analytics6.932 Ratings00 Ratings
    Malware protection8.323 Ratings00 Ratings
    Multi-location capabilities9.631 Ratings00 Ratings
    Ransomware Recovery9.95 Ratings00 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Axcient x360Recover and Commvault Cloud
    Feature
    Axcient x360Recover
    8.6
    37 Ratings
    12% above category average
    Commvault Cloud
    -
    Ratings
    Disaster Recovery Planning9.633 Ratings00 Ratings
    Hot Sites9.126 Ratings00 Ratings
    Disaster Recovery Testing9.636 Ratings00 Ratings
    Automated Disaster Recovery6.229 Ratings00 Ratings
    Best Alternatives
    Axcient x360RecoverCommvault Cloud
    Small Businesses
    Arcserve ShadowProtect
    Score6.7 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    HPE Zerto Software
    Score9.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Axcient x360RecoverCommvault Cloud
    Likelihood to Recommend
    10.0
    (53 ratings)
    6.5
    (79 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    9.0
    (8 ratings)
    Usability
    8.8
    (3 ratings)
    7.0
    (16 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    1.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.0
    (2 ratings)
    8.6
    (52 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Axcient x360RecoverCommvault Cloud
    Likelihood to Recommend
    ConnectWise
    I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
    Read full review
    Commvault
    Commvault works well in a large environments with a variety of client types and data classes. With its policy-based configurations, it makes administration of large environments easier when configuring storage and retention, copies, schedules, client configs, etc. Commvault also backs up just about everything you can think of, and works with almost all storage and compute platforms, so there are rarely any cases where Commvault cannot accommodate.
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Setup and configuration is extremely easy.
    • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
    • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
    • The system documentation is concise and easy to use.
    • The support team is absolutely fantastic.
    Read full review
    Commvault
    • Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
    • Improves our Disaster Recovery
    • Starting to utilize for data migration for VMware in places where Zerto is too expensive
    Incentivized
    Read full review
    Cons
    ConnectWise
    • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
    • The only other ask would be to expand support to Linux operating systems.
    Incentivized
    Read full review
    Commvault
    • For database restores, it has to restore the entire database in order to recover just one table.
    • Backups of virtual machines with direct attached storage is difficult.
    • I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
    Incentivized
    Read full review
    Commvault
    It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
    Incentivized
    Read full review
    Usability
    ConnectWise
    It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
    Incentivized
    Read full review
    Commvault
    Have a interface very user friendly. You do not need a lot of training, or any formal training really, to get up and going and use nearly all of the functionality of the product. This facilitates the post-implementation company as it reduces costs with backup specialists and any trained analyst can take care of its infrastructure. One negative point is not all the options and features are in the HTML view.
    Incentivized
    Read full review
    Reliability and Availability
    ConnectWise
    No answers on this topic
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
    Incentivized
    Read full review
    Performance
    ConnectWise
    No answers on this topic
    Commvault
    Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
    Incentivized
    Read full review
    Commvault
    I would rate Commvault's support as an 'average' support. Now that we have a very experienced guy working with Commvault, most of the time we can fix or do anything by ourselves. We had some issues with their support taking a really long time to respond and fix some issues in the past. In most cases we ended up appealing to the community, other peers, or Commvault's SE team.
    Incentivized
    Read full review
    In-Person Training
    ConnectWise
    No answers on this topic
    Commvault
    Traning is very easy very helpful
    Incentivized
    Read full review
    Online Training
    ConnectWise
    No answers on this topic
    Commvault
    Commvault training is very important and very helpful full for immplementation.
    Incentivized
    Read full review
    Implementation Rating
    ConnectWise
    I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
    Incentivized
    Read full review
    Commvault
    Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
    Incentivized
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    Alternatives Considered
    ConnectWise
    Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
    Read full review
    Commvault
    In the past it has been necessary to leverage multiple products to provide a complete data protection solution. Commvault Complete Backup & Recovery has been able to mirror the functions of competitive products while increasing functionality and management. Commvault Complete Backup & Recovery works cleanly in disparate environments that leverage dissimilar technologies and products.
    Incentivized
    Read full review
    Scalability
    ConnectWise
    No answers on this topic
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
    • I can set it up and forget about it with reports and alerts
    • I recommend it to any client that requires a good solid backup solution;
    Read full review
    Commvault
    • I am not privy to ROI, but just having confidence and trust that Commvault will back up whatever needs backing up, and that we will always be able to restore it quickly, allows our technical people to concentrate on the problem at hand, knowing that we do not have to worry about the safety of the data. This saves time for some very expensive human resources and shortens schedules by eliminating a whole class of data safety and disaster recovery issues.
    Incentivized
    Read full review
    ScreenShots