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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Axcient x360Recover

    Score8.6 out of 10
    N/AAxcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A

    Dell Avamar

    Score5.7 out of 10
    N/ADell Avamar is a hardware and software data backup and deduplication product. It provides protection and recovery through a complete software and hardware solution when paired with Dell Data Domain for virtual environments, remote offices, enterprise apps, NAS servers, and desktops/laptops.N/A
    Pricing
    Axcient x360RecoverDell Avamar
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Axcient x360RecoverDell Avamar
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Axcient x360RecoverDell Avamar
    Considered Both Products
    ConnectWise
    No answer on this topic
    Dell Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    41 Answers
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    40 Answers
    57%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    40 Answers
    57%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    36 Answers
    60%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    40 Answers
    67%
    Implementation went as expected
    4 Answers
    Features
    Axcient x360RecoverDell Avamar
    Data Center Backup
    Comparison of Data Center Backup features of Axcient x360Recover and Dell Avamar
    Feature
    Axcient x360Recover
    8.4
    37 Ratings
    5% above category average
    Dell Avamar
    6.6
    23 Ratings
    24% below category average
    Universal recovery9.033 Ratings8.021 Ratings
    Instant recovery4.436 Ratings8.020 Ratings
    Recovery verification9.635 Ratings7.018 Ratings
    Business application protection8.134 Ratings8.018 Ratings
    Multiple backup destinations9.831 Ratings7.021 Ratings
    Incremental backup identification9.636 Ratings8.022 Ratings
    Backup to the cloud9.636 Ratings3.610 Ratings
    Deduplication and file compression7.432 Ratings8.023 Ratings
    Snapshots7.437 Ratings5.017 Ratings
    Flexible deployment8.336 Ratings4.013 Ratings
    Management dashboard8.837 Ratings2.014 Ratings
    Platform support7.637 Ratings8.015 Ratings
    Retention options7.636 Ratings8.016 Ratings
    Encryption9.934 Ratings8.015 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Axcient x360Recover and Dell Avamar
    Feature
    Axcient x360Recover
    8.8
    34 Ratings
    9% above category average
    Dell Avamar
    -
    Ratings
    Continuous data protection9.927 Ratings00 Ratings
    Replication8.032 Ratings00 Ratings
    Operational reporting and analytics6.832 Ratings00 Ratings
    Malware protection8.323 Ratings00 Ratings
    Multi-location capabilities9.631 Ratings00 Ratings
    Ransomware Recovery9.95 Ratings00 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Axcient x360Recover and Dell Avamar
    Feature
    Axcient x360Recover
    8.6
    37 Ratings
    12% above category average
    Dell Avamar
    -
    Ratings
    Disaster Recovery Planning9.633 Ratings00 Ratings
    Hot Sites9.126 Ratings00 Ratings
    Disaster Recovery Testing9.636 Ratings00 Ratings
    Automated Disaster Recovery6.129 Ratings00 Ratings
    Best Alternatives
    Axcient x360RecoverDell Avamar
    Small Businesses
    Arcserve ShadowProtect
    Score6.7 out of 10
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Bacula Enterprise
    Score8.5 out of 10
    Enterprises
    HPE Zerto Software
    Score9.5 out of 10
    Bacula Enterprise
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Axcient x360RecoverDell Avamar
    Likelihood to Recommend
    10.0
    (53 ratings)
    2.0
    (23 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    9.5
    (2 ratings)
    Usability
    8.8
    (3 ratings)
    2.0
    (2 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (2 ratings)
    8.8
    (4 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Axcient x360RecoverDell Avamar
    Likelihood to Recommend
    ConnectWise
    I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
    Read full review
    Dell Technologies
    This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
    Incentivized
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    Pros
    ConnectWise
    • Setup and configuration is extremely easy.
    • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
    • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
    • The system documentation is concise and easy to use.
    • The support team is absolutely fantastic.
    Read full review
    Dell Technologies
    • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
    • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
    • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
    • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
    • Also works on HCI devices performing image-level backups as in our primary data center environment
    • There is also now an All-in-One appliance for smaller locations
    Incentivized
    Read full review
    Cons
    ConnectWise
    • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
    • The only other ask would be to expand support to Linux operating systems.
    Incentivized
    Read full review
    Dell Technologies
    • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
    • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
    Incentivized
    Read full review
    Dell Technologies
    I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
    Incentivized
    Read full review
    Usability
    ConnectWise
    It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
    Incentivized
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    Dell Technologies
    The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
    Incentivized
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    Support Rating
    ConnectWise
    Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
    Incentivized
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    Dell Technologies
    Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
    Incentivized
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    Implementation Rating
    ConnectWise
    I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
    Incentivized
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    Dell Technologies
    No answers on this topic
    Alternatives Considered
    ConnectWise
    Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
    Read full review
    Dell Technologies
    Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
    Incentivized
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    Return on Investment
    ConnectWise
    • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
    • I can set it up and forget about it with reports and alerts
    • I recommend it to any client that requires a good solid backup solution;
    Read full review
    Dell Technologies
    • Absolute Zero ROI
    • This appliance does not work in its current state and to update we need to wait 2-3 months
    • Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
    • [I think] this is one of the worst mistakes we made
    Incentivized
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    ScreenShots