Axcient x360Recover vs. Infrascale

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Recover
Score 8.9 out of 10
N/A
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A
Infrascale
Score 9.9 out of 10
N/A
The Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.N/A
Pricing
Axcient x360RecoverInfrascale
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360RecoverInfrascale
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Axcient x360RecoverInfrascale
Considered Both Products
Axcient x360Recover
Chose Axcient x360Recover
I happen to also have experience with this newer platform. Effectually, they both do similar things. I have an onsite device that is accepting backups of my virtual environment. Those backups are being sent to an offsite system in the Infrascale datacenters. I have not had …
Infrascale
Chose Infrascale
I'll state up front that our VAR pushed us to Infrascale as they fully manage this particular choice/vendor for us. I manage the system itself, so I did have final approval. Between Axcient and Infrascale—they do exactly the same thing. I can say this about Axcient, their tech …
Top Pros
Top Cons
Features
Axcient x360RecoverInfrascale
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Axcient x360Recover
8.4
35 Ratings
6% above category average
Infrascale
-
Ratings
Universal recovery8.332 Ratings00 Ratings
Instant recovery8.235 Ratings00 Ratings
Recovery verification8.533 Ratings00 Ratings
Business application protection8.633 Ratings00 Ratings
Multiple backup destinations8.130 Ratings00 Ratings
Incremental backup identification8.534 Ratings00 Ratings
Backup to the cloud8.834 Ratings00 Ratings
Deduplication and file compression8.130 Ratings00 Ratings
Snapshots8.735 Ratings00 Ratings
Flexible deployment8.935 Ratings00 Ratings
Management dashboard7.935 Ratings00 Ratings
Platform support7.835 Ratings00 Ratings
Retention options8.434 Ratings00 Ratings
Encryption8.633 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Axcient x360Recover
8.4
32 Ratings
1% above category average
Infrascale
-
Ratings
Continuous data protection8.726 Ratings00 Ratings
Replication8.830 Ratings00 Ratings
Operational reporting and analytics7.830 Ratings00 Ratings
Malware protection8.023 Ratings00 Ratings
Multi-location capabilities8.729 Ratings00 Ratings
Ransomware Recovery8.74 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Axcient x360Recover
8.0
35 Ratings
6% above category average
Infrascale
-
Ratings
Disaster Recovery Planning8.431 Ratings00 Ratings
Hot Sites7.926 Ratings00 Ratings
Disaster Recovery Testing8.234 Ratings00 Ratings
Automated Disaster Recovery7.628 Ratings00 Ratings
Best Alternatives
Axcient x360RecoverInfrascale
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.2 out of 10
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
Enterprises
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360RecoverInfrascale
Likelihood to Recommend
9.7
(49 ratings)
10.0
(3 ratings)
Likelihood to Renew
9.1
(12 ratings)
-
(0 ratings)
Usability
7.3
(1 ratings)
10.0
(1 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
Axcient x360RecoverInfrascale
Likelihood to Recommend
Axcient
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
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Infrascale
The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.
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Pros
Axcient
  • Setup and configuration is extremely easy.
  • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
  • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
  • The system documentation is concise and easy to use.
  • The support team is absolutely fantastic.
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Infrascale
  • Makes consistent, verifiable onsite backups of our corporate data.
  • Makes consistent, verifiable offsite backups of our corporate data
  • Plays very nice with VMware, the infrastructure we currently use
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Cons
Axcient
  • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
  • The only other ask would be to expand support to Linux operating systems.
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Infrascale
  • More expensive than Backblaze
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Likelihood to Renew
Axcient
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
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Infrascale
No answers on this topic
Usability
Axcient
Easy to use and doesn't require a lot of training.
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Infrascale
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
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Support Rating
Axcient
Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
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Infrascale
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
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Implementation Rating
Axcient
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
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Infrascale
No answers on this topic
Alternatives Considered
Axcient
Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
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Infrascale
Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
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Return on Investment
Axcient
  • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
  • I can set it up and forget about it with reports and alerts
  • I recommend it to any client that requires a good solid backup solution;
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Infrascale
  • Peace of mind: our entire virtual environment is backed up both onsite and offsite
  • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
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