What users are saying about
12 Ratings
51 Ratings
12 Ratings
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Score 8.4 out of 100
51 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Axero

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Quip

I've found Quip to be extremely useful as a collaborative document sharing platform, moreso even than the Google suite, because the user interface is pleasing and intuitive, and it's much easier to organize and find files. If you prefer the File System Hierarchy style organization of Google Docs, Quip might not be for you - but if you're looking for a new take on organization with a more graphic feel to it, I would recommend giving Quip a try.I would say Quip is best suited for documents you're sharing or working on with an internal team, especially something that's for reference or a rough draft, since it's not big on formatting. This definitely isn't a platform for making a polished document to show off to customers, etc.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Axero
Quip
7.5
Task Management
Axero
Quip
6.6
Gantt Charts
Axero
Quip
8.0
Scheduling
Axero
Quip
6.4
Workflow Automation
Axero
Quip
5.7
Mobile Access
Axero
Quip
8.4
Search
Axero
Quip
9.2
Visual planning tools
Axero
Quip
8.4

Communication

Axero
Quip
9.0
Chat
Axero
Quip
8.1
Notifications
Axero
Quip
8.7
Discussions
Axero
Quip
8.8
Surveys
Axero
Quip
8.9
Internal knowledgebase
Axero
Quip
7.7
Integrates with GoToMeeting
Axero
Quip
10.0
Integrates with Gmail and Google Hangouts
Axero
Quip
9.8
Integrates with Outlook
Axero
Quip
10.0

File Sharing & Management

Axero
Quip
8.8
Versioning
Axero
Quip
8.7
Video files
Axero
Quip
8.1
Audio files
Axero
Quip
7.8
Document collaboration
Axero
Quip
9.6
Access control
Axero
Quip
8.8
Advanced security features
Axero
Quip
9.0
Integrates with Google Drive
Axero
Quip
9.1
Device sync
Axero
Quip
9.0

Pros

Axero

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Quip

  • Search. Quip has a great search feature. Without it, it would not be the time-saving tool that it is. Why? Because Quip (the way we use it) houses a LOT of information. When I'm looking for a document, I can do a quick search without having to remember what path of folders I put the document in.
  • Client Sharing. I have a particular client whose sales I track every morning from their website. I update this document, which has formulas in it, to calculate all the necessary information that we need and the client is able to access it any time they want to see the numbers which saves the client an immense amount of time.
  • Privacy. My boss particularly likes this area as a small company with no HR department. He can keep employee files so that only he can view them without the risk of other people being able to see them.
Anonymous | TrustRadius Reviewer

Cons

Axero

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Quip

  • Quip office documents are not as full featured as Microsoft Office documents you may be used to. Mind you, there are thousands of features in MS Office documents. But even some of the more basic features are not available. I have many problems with formatting. The worst problem is when a document starts in something else like Microsoft Office and then you try to copy it to Quip. You usually end up having to re-write it if it was complicated.
  • Quip documents will feel slow compared to locally based documents. The performance is similar to what I have seen with O365 documents editing online and only a little slower than Google docs (Google docs do this surprisingly well). But if you are used to working fast in a document you will be challenged by the response time. The problem seems worse with more than 1 person in the document and especially if the document gets large.
  • It would be nice to see Quip embrace Google apps or O365 more. Many companies and users have one or more so would be nice to move between and not lose so much. These are competitors and I know why that would not be a priority but it does mean sometimes I may not put something in Quip.
William Beasley | TrustRadius Reviewer

Likelihood to Renew

Axero

Axero 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Usability

Axero

Axero 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Quip

Quip 10.0
Based on 1 answer
It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
Judy Hellen | TrustRadius Reviewer

Reliability and Availability

Axero

Axero 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Performance

Axero

Axero 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Support Rating

Axero

Axero 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Quip

Quip 8.8
Based on 10 answers
I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
Anonymous | TrustRadius Reviewer

Implementation Rating

Axero

Axero 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Alternatives Considered

Axero

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Quip

OneNote is a great product for collaboration and note taking, but we found it fell short compared to Quip in more formal document creation across teams. It also regularly had trouble bringing in outside members who did not have an institutional Microsoft account. Occasionally, we also had sync problems. Quip's simplicity and ability to provide better layers of security and collaboration overcame this key problem.
Anonymous | TrustRadius Reviewer

Return on Investment

Axero

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Quip

  • Since getting Quip, we've been able to move projects forward at a faster speed. There is more accountability among our team.
  • I was not the purchaser of the tool so I am unsure of its ROI.
  • Overall business objectives are being met with Quip and we see a good reduction in project lifecycle time.
Long Dai | TrustRadius Reviewer

Screenshots

Pricing Details

Axero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Axero Editions & Modules

Additional Pricing Details
Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

Quip

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Quip Editions & Modules

Edition
Basic$0
Team$102
Business$123
Enterprise$253
  1. per month (10 seats included)
  2. per user per month
Additional Pricing Details
All editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.

Rating Summary

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