What users are saying about
14 Ratings
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Score 6.5 out of 100
4 Ratings
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Score 10 out of 100

Feature Set Ratings

    Project Management

    Axero

    Feature Set Not Supported
    N/A
    7.6

    Socialtext (discontinued)

    76%
    Socialtext (discontinued) ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Gantt Charts

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Mobile Access

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Search

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Visual planning tools

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Communication

    Axero

    Feature Set Not Supported
    N/A
    7.2

    Socialtext (discontinued)

    72%
    Socialtext (discontinued) ranks higher in 5/5 features

    Chat

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Notifications

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Discussions

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Surveys

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Internal knowledgebase

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Axero is rated higher in 1 area: Likelihood to Renew
    • Socialtext (discontinued) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    10.0

    Socialtext (discontinued)

    100%
    2 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings
    6.0

    Socialtext (discontinued)

    60%
    1 Rating

    Usability

    8.2

    Axero

    82%
    1 Rating

    Socialtext (discontinued)

    N/A
    0 Ratings

    Availability

    9.1

    Axero

    91%
    2 Ratings

    Socialtext (discontinued)

    N/A
    0 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings

    Socialtext (discontinued)

    N/A
    0 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings

    Socialtext (discontinued)

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings

    Socialtext (discontinued)

    N/A
    0 Ratings

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    Discontinued Products

    We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    Discontinued Products

    • Version history - Always keeps the edited versions and one can revert back any time
    • Creating and Editing an article is very easy and intutive
    • Sharing the articles with peers
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    Discontinued Products

    • Search needs a ton of improvements. It was very slow a year ago
    • Search result quality was also not that good
    • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      Socialtext (discontinued)

      Starting Price

      $1 Starting Price Per Month

      Editions & Modules

      Socialtext (discontinued) editions and modules pricing
      EditionModules
      Socialtext$1.001

      Footnotes

      1. Starting Price Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Axero Solutions

      Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
      Read full review

      Discontinued Products

      We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
      Read full review

      Usability

      Axero Solutions

      This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
      Read full review

      Discontinued Products

      No answers on this topic

      Reliability and Availability

      Axero Solutions

      Never any problems. Quite impressed
      Read full review

      Discontinued Products

      No answers on this topic

      Performance

      Axero Solutions

      Works in real time.
      Read full review

      Discontinued Products

      No answers on this topic

      Support Rating

      Axero Solutions

      I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
      Read full review

      Discontinued Products

      No answers on this topic

      Implementation Rating

      Axero Solutions

      I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
      Read full review

      Discontinued Products

      No answers on this topic

      Alternatives Considered

      Axero Solutions

      We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
      Read full review

      Discontinued Products

      I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
      Read full review

      Return on Investment

      Axero Solutions

      • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
      Read full review

      Discontinued Products

      • We get solutions to concerns much faster
      • We promote interactions with the other depts
      • We listen and have discussions
      Read full review

      Screenshots

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