Axway headquartered in Phoenix, Arizona offers Managed File Transfer (formerly SecureTransport), a managed file transfer system providing mft gateway, mft controller, and governance.
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FileZilla
Score 9.1 out of 10
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FileZilla is a file transfer protocol (FTP) solution.
I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.
If you use Axway SecureTransport with their edge server. The system separates your user accounts from the first point of entry into the system. This is done by creating an edge device in your DMZ that acts only as a proxy to the backend ST server.
Their support has been really good when you have a questions or issues with the version you are on. They respond pretty quickly to your open cases.
I also like the fact that their system can be really customizable. This does take a little bit of knowledge of how the system works. I did go to a 4 day class that Axway provided back in version 4.
They support a wide range of security and automation when it comes to sending/receiving files.
They have low CVE vulnerabilities and they keep up with the latest security holes that may arise.
SecureTransport is a pretty solid platform and it's pretty hands off once it's up and running. We did have to tweak a few things regarding the memory allocated to the running services and there are a still few open bugs that are supposed to be released in the next SecureTransport. Those are not causing any issue on our side.
You can create different templates for your HTTPS sites. This is useful if you have different needs for your customers.
Strips away unwanted underlying code from products that produce documents using any Microsoft product that is not needed in our products.
The nice part is that it strips away hidden code such as ctrl and another digit that is not necessary or can be replaced with the correct coding to produce standard processes such as graphics using ANSI or another protocol as well as line feeds and header masks.
We are in the process of determining if their pro product will function in the way we want it to across networks rather than going to each workstation to make changes decreasing our productivity.
We are also evaluating whether their technical support is responsive.
I have come a cross several bugs that came up in their new releases, but this is kind of expected given they support a wide range of technologies in terms of B2B transfers or ad-hoc transfers.
Support is sometimes difficult to communicate with just because of them being out of India. They are responsive and know their stuff when it comes to SecureTransport.
Some of it's user interface could be a bit better designed (at least updated) to more of a modern look, but it's not really that big of a deal.
Inside the software it shows you various windows all embedded in one box. Moving the sizes of those windows around is a bit weird, especially if you just want of the windows to go away.
From time to time it can hang due to a timeout with the server connection. In those instances, I wish FileZilla would give you a heads up as to why it locked.
FileZilla is really easy to understand and makes it easy to log into servers to upload files. Moving files around is a breeze (even if it's a little tedious to wait for large quantities to move one by one) and editing html and css files directly is a feature it would be difficult for us to live without
I've never contacted FileZilla support directly, but they are so popular that there are countless tutorials online showing how to connect to any number of web servers, how to configure SSH/SFTP and so on. I feel that because of the popularity of FileZilla, the support from the general user community is sufficient.
I have not used another product other than SecureTransport. I have only researched to see if there are any alternatives better. Frankly we just don't have the time to invest in switching either. SecureTransport does what it needs to do in our environment.
Both perform the job they are expected to do, and they are easy to use. The FileZilla software is a desktop-based app, so I can only access it on the device on which it was installed. Cisco Secure Email allows you to send emails as you would normally, but the email and attachments are secure.
Once the system is set up and operational, the only internal support would be to configure new accounts or research failed transmissions. It's really hands off once you have it up and running. It doesn't require a bunch of support or baby sitting.
We are able to offer new services to our business customers which benefits both sides.
The positive impact is easy file management. Since we have multiple clients some of them have different host providers which offer their own FTP interface. Using FileZilla allows us to use one interface to interact with all of our client files.
The return on investment is quick turnaround for updating files.
