Item: FileZilla
Rating: 9
Author: David Ferrier

Overall Satisfaction with FileZilla

Use Cases and Deployment Scope

FileZilla is used by certain individuals who have a need to securely upload / download files via SFTP to authorized third party sites / vendors. The problem it solves for is the need to securely transfer files that contain personally identifiable information and other private data, versus using something like email or web form uploads.

Pros and Cons

Pros

Very easy to use
Secure
Great logging

Cons

Wish I could upgrade without the need for admin rights
Sometimes times out too quickly
Wish I could reveal the passwords I have saved

Most Important Features

SFTP
Ease of use
Free

Return on Investment

I dont have hard numbers, but we would be very unlikely to switch to another FTP client.

Alternatives Considered

I have used products like CuteFTP and found them clunky and not as easy to use.

Key Insights

Do you think FileZilla delivers good value for the price?

Yes

Are you happy with FileZilla's feature set?

Yes

Did FileZilla live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of FileZilla go as expected?

I wasn't involved with the implementation phase

Would you buy FileZilla again?

Yes

Other Software Used

Adobe PhotoShop, Microsoft Teams, Zoom

Likelihood to Recommend

I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.

Comments

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FileZilla is the bomb dot com if you need SFTP