MagHub vs. Oracle Utilities Customer Care and Billing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MagHub
Score 7.0 out of 10
Small Businesses (1-50 employees)
MagHub is a CRM/ERP and publishing workflow tool that aims to help users improve a media business whether print or digital. Based in the cloud, MagHub is described by the vendor as easy to deploy, use, and manage. MagHub is designed to be the only media publication CRM/ERP and publishing tool that any publisher needs to run a successful business. MagHub offers a portfolio of integrations including QuickBooks Online, Adobe InDesign, Twilio, Gmail, Outlook, MediaRadar, WooCommerce, Google Ad…N/A
Oracle Utilities Customer Care and Billing
Score 9.5 out of 10
N/A
Oracle Utilities Customer Care and Billing is offered to allow users to serve customers with an integrated platform from meter to customer. Available on premises and in the cloud, the solutions are designed to help deliver service excellence, reduce cost-to-serve, and prepare for change.N/A
Pricing
MagHubOracle Utilities Customer Care and Billing
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MagHubOracle Utilities Customer Care and Billing
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$500 Per Self-Startup InstallationNo setup fee
Additional Details
More Pricing Information
Community Pulse
MagHubOracle Utilities Customer Care and Billing
Best Alternatives
MagHubOracle Utilities Customer Care and Billing
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 8.6 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 8.6 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Enterprises
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.7 out of 10
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MagHubOracle Utilities Customer Care and Billing
Likelihood to Recommend
-
(0 ratings)
8.4
(5 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(4 ratings)
User Testimonials
MagHubOracle Utilities Customer Care and Billing
Likelihood to Recommend
Aysling
No answers on this topic
Oracle
Oracle Customer Care and Billing is well suited for smaller to mid size companies. I don't believe that it is structured in a way, currently, that is easy to use for larger utilities. For smaller to mid size utilities, with less data and customers, Oracle Customer Care and Billing will perform quicker and appear less cluttered. The utility I work at serves 600k+ customers.
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Pros
Aysling
No answers on this topic
Oracle
  • It is highly configurable.
  • It is highly extendable and customizable.
  • Its base batch programs allow you to perform most billing functions with no intervention.
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Cons
Aysling
No answers on this topic
Oracle
  • As much as I believe CCB is a user-friendly interface, I also believe it has room to be even simpler and easier to use and navigate.
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Likelihood to Renew
Aysling
No answers on this topic
Oracle
We spent a lot of time reviewing the Oracle products and we have invested a lot of time, money and resources into utilizing it. It is a good product and we are happy with how effective it has been for us. Good Choice!
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Support Rating
Aysling
No answers on this topic
Oracle
Good support. It's knowledgeable and best used for consulting.
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Alternatives Considered
Aysling
No answers on this topic
Oracle
Previously, my company was on an aging mainframe system. The cost and effort to move to Oracle Customer Care and Billing, as well as integrate with the Oracle Utility MDM and MWM modules, was done out of necessity but also larger external acceptance and innovation. By this, I mean that Oracle's product line was growing quicker with newer features than the competitor we weighed (SAP).
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Return on Investment
Aysling
No answers on this topic
Oracle
  • I'm not aware of any negative impacts implementing the application had from a financial perspective
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ScreenShots

MagHub Screenshots

Screenshot of MagHub Ad Sales CRMScreenshot of MagHub Order ManagementScreenshot of MagHub Sales ManagementScreenshot of White Labeled Portals (Subscriber, Vendor, and Client)Screenshot of MagHub Subscription & Distribution ManagementScreenshot of MagBuilder Flatplanning Tool (with Adobe InDesign Integration)