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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Azure AI Bot Service

    Score7.9 out of 10
    N/AMicrosoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.N/A

    Claris FileMaker

    Score7 out of 10
    N/AClaris' FileMaker is presented as a Workplace Innovation Platform, and is used to create a custom app. Manual processes can be automated with Claris FileMaker Pro, and apps can be created to manage contacts, track inventory, organize projects, etc.

    $21

    per month per user

    Pricing
    Azure AI Bot ServiceClaris FileMaker
    Editions & Modules
    No answers on this topic
    Platform Subscription
    $21
    per month per user
    Individual desktop license
    $594
    one-time fee
    Offerings
    Pricing Offerings
    Azure AI Bot ServiceClaris FileMaker
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Azure AI Bot ServiceClaris FileMaker
    Considered Both Products
    Microsoft
    No answer on this topic
    Claris
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    83%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    86%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    Azure AI Bot ServiceClaris FileMaker
    Low-Code Development
    Comparison of Low-Code Development features of Azure AI Bot Service and Claris FileMaker
    Feature
    Azure AI Bot Service
    -
    Ratings
    Claris FileMaker
    7.9
    4 Ratings
    6% below category average
    Visual Modeling00 Ratings8.44 Ratings
    Drag-and-drop Interfaces00 Ratings3.73 Ratings
    Platform Security00 Ratings9.83 Ratings
    Platform User Management00 Ratings7.64 Ratings
    Reusability00 Ratings8.64 Ratings
    Platform Scalability00 Ratings9.64 Ratings
    Best Alternatives
    Azure AI Bot ServiceClaris FileMaker
    Small Businesses
    No answers on this topic
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    No answers on this topic
    AppSheet
    Score8.2 out of 10
    Enterprises
    Oracle Digital Assistant
    Score5 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Azure AI Bot ServiceClaris FileMaker
    Likelihood to Recommend
    7.3
    (8 ratings)
    8.0
    (51 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (7 ratings)
    Usability
    7.7
    (5 ratings)
    8.8
    (8 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    8.8
    (4 ratings)
    1.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Azure AI Bot ServiceClaris FileMaker
    Likelihood to Recommend
    Microsoft
    From personal experience, I can recommend the Azure AI service to reduce the burden on your customer service team, as we did. We created a customer service bot and automated our Frequently Asked Questions section, as well as an interactive platform for registering other complaints that the bot cannot handle, which are later addressed by our customer service team.
    Incentivized
    Read full review
    Claris
    If your company is really small, I can understand the need for a product like this. However, I would go for MS Access... FileMaker Pro can not be integrated with other systems (like MS Access can at least be handled by C# for instance, and can be integrated with MS Excel or even SQL server). I'm really not sure in what scenario one would choose for FileMaker Pro. If your application or company grows bigger, you're going to have a problem to move to another environment. Also, the fact that only one person can work with the backend at any given time is a problem in a somewhat larger company.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Assembles conversational AI encounters for our clients
    • Adds regular language, discourse, and vision
    • Sends to well known channels with insignificant code changes
    Read full review
    Claris
    • The relational database management system makes the program highly customizable to fit the needs of any product. You can add a ton of information to each record and update your inventory on a regular basis with an Excel import or manually inside of the record. It has the capability to incorporate barcoding, which can manage your available inventory with ease.
    • The scripting language allows FileMaker to automatically calculate complex algorithms automatically or generate report outs with the click of a button. This allows for greater UI, especially with active users who are not familiar with writing code. Almost all of our internal data is linked to the FileMaker database
    • The server license allows many users to update the database in real time, which is handy if your inventory is constantly changing. We have users with Macs, PCs, iPhones and handheld tablets linked to our FileMaker database and they are updating the information constantly throughout the day.
    • If you invest some time into formatting and scripting the database, there is a high ease of use for users without knowledge of any programming or FileMaker itself.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Limited Natural Language Understanding, especially in entertainment contexts where slang, humor
    • Works only with Azure platform only not compatible with other platforms
    • Complex customization as per organization need
    Incentivized
    Read full review
    Claris
    • Developer features need to be beefed up - namely adding the ability to search code for a phrase or keyword and the ability to do the same in the "relationship graph" in the database.
    • Add ability for users to edit the same table record at the same time by version control.
    • Allow Filemaker Server to use more than 1 core; currently multi-processing is not supported and it can be tricky to find just the right server to support the application you've built to the fullest capacity.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    Claris
    It it not really up to me but my opinion does have some weight in the decision and the reason I would renew my use FileMaker Pro 8.5 is because I am finally getting used to it! Now that I have been working with the program, tasks have become quicker and projects are getting done faster. File Maker Pro 8.5 really is a versatile tool and I think we are just scratching the surface with it's abilities.
    Incentivized
    Read full review
    Usability
    Microsoft
    Azure AI Bot Service comes with an Integrated Development Environment and Bot Framework SDK that simplifies development. Having a single codebase for multiple channels, such as MS Teams, Facebook, and Slack, makes it easier to target multiple platforms without requiring redevelopment. LUIS and OpenAI can be easily integrated with your Chatbot to provide a seammless chat bot expereince to customers.
    Incentivized
    Read full review
    Claris
    It's almost what it should be after so may years and with Apple's longevity and strength behind it. For people who earn their living based on efficiency I think there are too many developer obstacles that waste time and therefore money.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Claris
    mostly never issues and if there are they are resolved fast
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Claris
    for the most part but lots of error messages if you type something h correctly
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Microsoft's customer service staff is friendly and extremely knowledgeable. They are always available to assist you with bot framework-related issues that you may be experiencing. They provide training sessions, manuals, and support personnel, among other things. Bugs were easily spotted and patched, which was one of my pet peeves about patching.
    Incentivized
    Read full review
    Claris
    The forums are great with lots of helpful experts and the staff monitor them to provide help where needed. There have been a couple of unique technical issues I've had to deal with that I haven't been able to get resolved so I chose to score this a 9 instead of a 10.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Claris
    easy to follow along and was able to jump in right away
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Claris
    Suggest you use an iterative R.A.D. or AGILE development approach. (i.e. rather than writing a gigantic spec for a system, then building it). FileMaker facilitates quick prototypes. Developing an example, then allowing users to "try it out" is a snap.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language. Lex is very limited with integration with standard hardware and network configurations. Lex has performance issues and was too slow to meet near real-time collaboration requirements. Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.
    Incentivized
    Read full review
    Claris
    FileMaker is still the quickest way to go from zero to having a minimum viable working solution. Simple solutions can be built in as little as a afternoon of development. It is the only tool I am aware of which allows tech savy end users with domain knowledge to build bespoke apps for their businesses without undertaking professional software development training.
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Claris
    it's most definitely does as we are a unique business to use this for scholarship awarding
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Azure Bot will only deliver according to the granularity of the FAQ it is feed. Otherwise, it has been a cost optimization tool for our organization.
    Read full review
    Claris
    • We are a more agile company because of FileMaker. A few of us who are tech-savvy enough to manage the database (but are not professional developers) can make needed adjustments to our database without having to employ an in-house developer or contract with a 3rd party. As our business processes evolve and change, it's easy to update the database to accommodate those changes.
    Incentivized
    Read full review
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