Likelihood to Recommend Azure DevOps is good to use if you are all-in on the Microsoft Azure stack. It's fully integrated across Azure so it is a point-and-click for most of what you will need to achieve. If you are new to Azure make sure you get some outside experience to help you otherwise it is very easy to overcomplicate things and go down the wrong track, or for you to manually create things that come out of the box.
Read full review ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
Read full review Pros Reporting Integration- Azure boards provides Kanban and other dashboard, their templates for easy management of project. Project Pipeline- easy integration and development of CI/CD pipelines, helped in testing, releasing project artifacts. Version Control- Integration with Git and code IDE made it easy to share, review our code, fix bugs and do testing. Read full review Plan develop, build, test, deploy and operate any applications in a safer environment. Evaluating and monitoring improvements Connects with third party and existing applications Read full review Cons Can add more build templates for specific technology requirements Can have more features in dashboards which can help dev teams stream line their tasks and priorities Can have raise alarm feature in case of any sort of failure in devops pipeline execution Read full review No drop-down option is available to click when requesting specific software or hardware. Read full review Likelihood to Renew Because we are a Microsoft Gold Partner we utilize most of their software and we have so much invested in Team Foundation Server now it would take a catastrophic amount of time and resources to switch to a different product.
Read full review Usability Azure DevOps Server or TFS is a complete suite in itself. From Developer's machine where the code is developed to the production environment where the code is meant to run it take care of complete flow within itself. It acts as a code repository you can check-in check-out codes using GIT interface. It also acts as a Build and Automation Test tool which can help you to judge sanctity of your code. It further acts as a release manager to deploy your application to the production environment. And all these steps can also be performed without any manual intervention with the option to have approval processes. Hence its a perfect blend of all set of tools and capabilities required to bring code to production.
Read full review Support Rating I have not had to use the support for Azure DevOps Server. There have never been any issues where I was not able to figure it out or quickly resolve. Our Scrum Master has used support before though, and the service has always been prompt and clear with a customer-focus
Read full review Implementation Rating Do research beforehand and, if possible, do a trial run before implementing into production environment.
Read full review Alternatives Considered In my opinion, DevOps covers the development process end to end way better than
Jira or
GitHub . Both competitors are nice in their specific fields but DevOps provides a more comprehensive package in my opinion. It is still crazy to see that the whole suite can be used for free. The productivity increase we realized with DevOps is worth real money!
Read full review As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use
OpsGenie to setup shifts for Production support teams,
OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
Read full review Return on Investment It has streamlined the pipeline and project management for our agile effort. It has helped our agile team get organized since that is a new methodology being leveraged within the Enterprise. The calendar has improved visibility into different OOOs across the project team since we all come from different departments across the larger organization. Read full review ROI Increased the NPR score. Central locale for information and troubleshooting. Read full review ScreenShots