Azure Kubernetes Service (AKS) vs. Salesforce Lightning Components & Developer Experience

AKS works very well for running containerized applications that require high availability and scalability. This includes systems like our HRIS platform and customer-facing web applications. AKS is a good choice when applications are broken into multiple services that need independent scaling and deployment. It provides the flexibility needed to manage these architectures effectively. But for single, low-traffic applications or simple internal tools, AKS can be overkill. For scenarios like that Azure App Service would be better.

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If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.

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• AKS makes it easier to replicate data to multiple regions
• Azure portal make it easier to manage the resources of the organization

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• It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
• It also has impressive security features like used-based permissions and encrypted data.
• Everything can be managed from a centralized place which saves a lot of time.

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• Steep learning curve
• Expected charges are unclear until you see real production usage
• Operations teams need to learn an entirely new skill set

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• It takes a while before it recognizes bounced emails.
• We get so many notifications from a single action. Not sure if this can be modified in the settings though.
• Error messages are sometimes unclear which makes it hard for us to identify the problem.

As already said, the UI/CLI and even terraform are perfectly fine, but certain details could be documented better. For instance, if I want to secure the whole Azure Kubernetes Service (AKS) with my own managed keys, then it is very complex and hard to get there. Not really a single source that gives you the whole picture. Besides that, it is still good to use, in most cases intuitive but details mentioned as above can be tricky.

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It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.

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Microsoft support was really good, whenever we raise any ticket they come back to us within a couple of hours.

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I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator

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Amazon EKS stacked up very well and had better performance in some areas. However, Azure Kubernetes Service was a better fit given our Azure environment.

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We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

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• We had to spend more time on Azure Kubernetes Service (AKS) than on AWS and GCP to get our kubernetes cluster up and running
• The resources on nodes need to be left out unused, so effectively it is wasting money there
• It definitely made us spend more time into maintaining kubernetes

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• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info