Likelihood to Recommend Microsoft Azure Logic Apps was a perfect solution for us to integrate the apps and products we used in our business to create automated workflows which were also complex and very advanced. This was a very new feature for us, and also it reduced our software costs massively and also saved us a lot of time. With the crisis, we were in back then Azure turned out to be the best cost-friendly solution because we only had to pay for what we used!
Read full review Zapier is perfect for simple integrations and setting up generally low-volume accounts that require very little configuration and maintenance. For a distributed structure where a client/outside party is responsible for billing, it’s easy to create an account, put them on a low-cost plan, configure a simple integration and teach them how to alter the setup. Its webhook-based setup is perfect for many simple use cases and there’s no reason to use a more complex or expensive solution.
However, if you have integrations that are increasingly complex (involve parsing, multiple non-linear steps, the integration of non-native APIs), significant in overall volume/data or require additional features (time delays for API limits), Zapier likely isn’t your best choice. Other integration platforms offer higher levels of customization and capability, though they’re typically significantly more complex and expensive.
Read full review Pros Connecting to different services using OOB connectors Support for HTTP connectors which enables user to leverage RestAPIs Readability, i.e., it looks just like a Visio diagram. Even managers or HRs can have a look and get to know what's happening It's a Programmer's Lego. It's fun connecting them at the same time getting the work done Read full review Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training. Connectivity - Zapier is able to connect to multiple applications we use on a regular basis. Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to. Versatile - Zapier can execute complicated and simple tasks and thus has many use cases. Read full review Cons It falls short of alerting capabilities. Microsoft Azure should be unclouded with its pricing. We don't always know how much an inclusion will affect the monthly price. So we have to speculate where we are with the price and if we can afford to include another asset. Read full review Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue Communication when support is actually needed basically doesn't happen Read full review Likelihood to Renew Zapier is now very much an integral part of our business and we could not operate without it!
Read full review Usability Azure Logic Apps on the surface are very intuitive. There is definitely room for improvement but it was very well laid out. The main thing with the UI is that its baked into Azure which at times can be a confusing platform to navigate. This is not the fault of Azure Logic Apps for the Azure platform.
Read full review Zapier is very user-friendly. They walk you through each step of the zap-building process in an orderly and easy to understand way. Each step of the zap is tested before moving onto the next step. For simple zaps, you can have them up and running within minutes. For more complicated zaps, it may take some experimentation, but Zapier is there to help you troubleshoot.
Read full review Support Rating As with other Microsoft Azure support, Microsoft Logic Apps is hit or miss depending on the issue you are having. If it's simple then the resolution can be very quick. If it requires an engineer to review, then it will take them quite a while to look up a solution as they dig through.
Read full review Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
Read full review Alternatives Considered This is very dependent on the line of work you are in and the unique company requirements, as is the case with everything. We utilize Azure Logic Apps for all of our computing solutions within our domain, and it has always worked flawlessly. One of the simplest clouds to set up and use is by far the most popular.
Read full review Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month Zapier has more functions for each software they connect Zapier has their own services that are very useful They have so many existing work flows that you can easily add Read full review Return on Investment Moving to Serverless Computing obviously makes the organization get rid of dependent Infra. ROI can be seen immediately as the required infra can be decommissioned after a successful quarter run. Being deployed as a single entity or single app on Azure Logic Apps, Organizations need to be more careful with controls applied to meet compliance and security posture. Read full review It saves us hours of time every week being able to connect services automatically. It enables automations to happen that would not otherwise be possible at all. It allows us to choose other software for specific purposes without the limitations of only the built-in connectivity. Read full review ScreenShots