17 Ratings
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Score 4.9 out of 100
Top Rated
229 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Attribute Ratings

  • Google Authenticator is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Azure Multi-Factor Authentication (Discontinued)

80%
1 Rating
8.9

Google Authenticator

89%
46 Ratings

Likelihood to Renew

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.0

Google Authenticator

80%
1 Rating

Usability

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.0

Google Authenticator

80%
2 Ratings

Availability

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
10.0

Google Authenticator

100%
2 Ratings

Performance

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
10.0

Google Authenticator

100%
2 Ratings

Support Rating

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.6

Google Authenticator

86%
16 Ratings

Implementation Rating

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
10.0

Google Authenticator

100%
2 Ratings

Configurability

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
4.0

Google Authenticator

40%
1 Rating

Ease of integration

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.0

Google Authenticator

80%
1 Rating

Product Scalability

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
5.0

Google Authenticator

50%
1 Rating

Vendor post-sale

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.0

Google Authenticator

80%
1 Rating

Vendor pre-sale

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.0

Google Authenticator

80%
1 Rating

Likelihood to Recommend

Microsoft

If your solution falls within their standard use case or you have Office 365 - then it makes total sense. If you need a lot of customization or have a really specific business process that causes you to deviate from the standard flow it usually makes more sense to create a custom solution
Read full review

Google

It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.
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Pros

Microsoft

  • Ease of use
  • Interoperability
  • Industry standard
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Google

  • One strength is in how it checks identity to stop unwanted people from getting access.
  • Another strength is in cutting down on the frustration of users for the authentication process.
  • With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.
Read full review

Cons

Microsoft

  • It can be difficult to work with when deviating off the standard use cases
Read full review

Google

  • I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
  • I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
Read full review

Pricing Details

Azure Multi-Factor Authentication (Discontinued)

Starting Price

Editions & Modules

Azure Multi-Factor Authentication (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Google Authenticator

    Starting Price

    Editions & Modules

    Google Authenticator editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      Microsoft

      No answers on this topic

      Google

      It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
      Read full review

      Usability

      Microsoft

      No answers on this topic

      Google

      I have not faced any technical challenge personally using this application. It's very lightweight and doesn't require many system resources on your mobile device.
      Read full review

      Reliability and Availability

      Microsoft

      No answers on this topic

      Google

      In terms of availability, I had not experienced any issues with outages or the product not working when needed
      Read full review

      Performance

      Microsoft

      No answers on this topic

      Google

      The performance of google Authenticator is good and I have not experienced any slow downs
      Read full review

      Support Rating

      Microsoft

      No answers on this topic

      Google

      I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
      Read full review

      Implementation Rating

      Microsoft

      No answers on this topic

      Google

      It was easy to implement and it went very smoothly. No issues
      Read full review

      Alternatives Considered

      Microsoft

      Honestly, they are very similar as is much of their offerings. It really comes down to which ecosystem are you already invested in? It doesn't make a lot of sense to try and interop with every cloud vendor - pick one and use them. While there used to be substantial differences in the cloud platforms, they are at basic parity now
      Read full review

      Google

      We deploy Google Authenticator in residential and non-managed client scenarios. Google Authenticator can perform the basic functions needed for multi-factor authentication but lacks the more advanced features of solutions like Cisco's Secure Access by Duo. Google Authenticator is our go-to solution for anyone ready to increase their security but struggling to find the necessary technology budget.
      Read full review

      Scalability

      Microsoft

      No answers on this topic

      Google

      The product doesn’t have any features of tools that can help it scale
      Read full review

      Return on Investment

      Microsoft

      • Overall, it's a really good value compared to building a custom solution that you have to maintain
      Read full review

      Google

      • More secure data = less worried about a data breach.
      • Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
      • Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
      Read full review

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