Backupify vs. IDrive Online Backup and Object Storage e2

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backupify
Score 9.8 out of 10
N/A
Backupify, a solution from Kaseya (via Datto), provides SaaS backup for G Suite, Office 365, and Salesforce.N/A
IDrive Online Backup and Object Storage e2
Score 9.0 out of 10
N/A
IDrive allows users to back up an unlimited number of devices into one account, including PCs, Macs, mobile devices, and servers. IDrive offers backup plans for consumers, small businesses, and enterprises of any size. IDrive offers many different plans for cloud or on-site backup including: -IDrive Personal -IDrive Team -IDrive Small Business -IDrive Google Workspace and Office 365 backup -IDrive e2 Object Storage -IDrive Enterprise -IDrive360 EndPoint …
$99.50
per year One user, unlimited computers 5TB storage
Pricing
BackupifyIDrive Online Backup and Object Storage e2
Editions & Modules
No answers on this topic
IDrive Cloud to Cloud Backup
$20
per year per seat
IDrive 360 EndPoint
$29.50
per year 1 Device
IDrive e2
$49.50
per year per 1TB
Personal
$99.50
per year 1 user
IDrive Team
$99.50
per year
IDrive Business
$99.50
per year
Offerings
Pricing Offerings
BackupifyIDrive Online Backup and Object Storage e2
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint
More Pricing Information
Community Pulse
BackupifyIDrive Online Backup and Object Storage e2
Top Pros
Top Cons
Features
BackupifyIDrive Online Backup and Object Storage e2
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Backupify
9.3
1 Ratings
3% above category average
IDrive Online Backup and Object Storage e2
-
Ratings
Management dashboard8.01 Ratings00 Ratings
Retention options10.01 Ratings00 Ratings
Encryption10.01 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Backupify
8.7
1 Ratings
1% below category average
IDrive Online Backup and Object Storage e2
-
Ratings
Operational reporting and analytics10.01 Ratings00 Ratings
Malware protection8.01 Ratings00 Ratings
Ransomware Recovery8.01 Ratings00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Backupify
10.0
1 Ratings
8% above category average
IDrive Online Backup and Object Storage e2
-
Ratings
SaaS Product Integration10.01 Ratings00 Ratings
Multiple Data Restoration Options10.01 Ratings00 Ratings
Data Auditing and Search10.01 Ratings00 Ratings
Data Storage in the Cloud or On-Premises10.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Backupify
-
Ratings
IDrive Online Backup and Object Storage e2
9.0
83 Ratings
7% above category average
Versioning00 Ratings9.062 Ratings
Video files00 Ratings8.965 Ratings
Audio files00 Ratings8.860 Ratings
Document collaboration00 Ratings10.03 Ratings
Access control00 Ratings9.26 Ratings
File search00 Ratings8.569 Ratings
Device sync00 Ratings8.975 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Backupify
-
Ratings
IDrive Online Backup and Object Storage e2
8.6
78 Ratings
1% below category average
User and role management00 Ratings8.463 Ratings
File organization00 Ratings8.675 Ratings
Device management00 Ratings8.875 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Backupify
-
Ratings
IDrive Online Backup and Object Storage e2
8.9
83 Ratings
4% above category average
Performance00 Ratings8.881 Ratings
Reliability00 Ratings9.179 Ratings
Storage Reports00 Ratings8.972 Ratings
Best Alternatives
BackupifyIDrive Online Backup and Object Storage e2
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 8.6 out of 10
SugarSync
SugarSync
Score 7.0 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.8 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.8 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.8 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BackupifyIDrive Online Backup and Object Storage e2
Likelihood to Recommend
10.0
(4 ratings)
9.0
(86 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
10.0
(1 ratings)
8.6
(12 ratings)
Support Rating
5.0
(1 ratings)
9.1
(5 ratings)
Implementation Rating
-
(0 ratings)
5.5
(1 ratings)
User Testimonials
BackupifyIDrive Online Backup and Object Storage e2
Likelihood to Recommend
Kaseya
In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.
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IDrive
It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
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Pros
Kaseya
  • Back up Google
  • Back Up Microsoft
  • Easy recovery of data
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IDrive
  • I'm using it on MAC, the app works very well in the background
  • Logging activities is something I really like, because I can check whether the backup was successful or not.
  • I really like the option of being able to select external drivers and back up only specific folders or files.
  • The application itself is very easy to use, even though it doesn't have a version in my language (pt-br), I had no trouble setting it up and I'm using it without any problems.
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Cons
Kaseya
  • Multi-factor Authentication is cumbersome to set up on a new device.
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IDrive
  • DropBox-protected folders were not initially backed up as IDrive Online Backup and Object Storage e2 did not follow the symbolic links created
  • I experienced some UX confusion in adding new folders to backup; it's a different interface than setting up exclusions, and they should follow the same workflow and page buttons
  • After a reboot, it appears like a full disk scan is performed which can take quite a long time on a disk which has many files and lots of space
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Likelihood to Renew
Kaseya
No answers on this topic
IDrive
It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
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Usability
Kaseya
Very simple user interface and straight forward to complete back ups and restore. It was very easy to set up and then easy to maintain. It does not require any regular maintenance unless you want to delete out data. I only go in to delete old user data for licenses or to restore
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IDrive
Easy to use having not used before. Both the app and online web interface were pretty easy to use. I think the app could go a bit further in terms of ease of use and intuition, but this is a fairly minor point. Overall good usability - I particularly like the simplicity of use.
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Support Rating
Kaseya
So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.
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IDrive
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
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Implementation Rating
Kaseya
No answers on this topic
IDrive
Did not participate in the implementation.
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Alternatives Considered
Kaseya
The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.
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IDrive
I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
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Return on Investment
Kaseya
  • Inexpensive cost for the peace of mind.
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IDrive
  • The positive impact of IDrive in my institution is the move to working from home in the pandemic situation because it helped our institution to gain at 80% ROI
  • The biggest negative impact is that employees and teachers are working from home and that's why reduced the need for backing up office computers
  • It has fulfilled our demand because in this pandemic situation we have won the race against time to meet the demands for clients or students
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ScreenShots

IDrive Online Backup and Object Storage e2 Screenshots

Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360