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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bacula Enterprise

    Score8.6 out of 10
    N/ABacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.N/A

    Dell Avamar

    Score5.7 out of 10
    N/ADell Avamar is a hardware and software data backup and deduplication product. It provides protection and recovery through a complete software and hardware solution when paired with Dell Data Domain for virtual environments, remote offices, enterprise apps, NAS servers, and desktops/laptops.N/A
    Pricing
    Bacula EnterpriseDell Avamar
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bacula EnterpriseDell Avamar
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Bacula EnterpriseDell Avamar
    Considered Both Products
    Bacula Systems
    Chose Bacula Enterprise
    We started using Bacula Community Edition back in 2011 and took advantage of Bacula's selective migration plan in 2014 to move to the Enterprise Edition. This move came about after our technical team decided to conduct a formal review of its backup and recovery requirements, …
    Incentivized
    Dell Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    43 Answers
    57%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    41 Answers
    57%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    40 Answers
    60%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    41 Answers
    67%
    Implementation went as expected
    4 Answers
    Features
    Bacula EnterpriseDell Avamar
    Data Center Backup
    Comparison of Data Center Backup features of Bacula Enterprise and Dell Avamar
    Feature
    Bacula Enterprise
    9.4
    49 Ratings
    11% above category average
    Dell Avamar
    6.6
    23 Ratings
    24% below category average
    Universal recovery9.11 Ratings8.021 Ratings
    Instant recovery10.034 Ratings8.020 Ratings
    Recovery verification10.042 Ratings7.018 Ratings
    Business application protection3.02 Ratings8.018 Ratings
    Multiple backup destinations10.047 Ratings7.021 Ratings
    Incremental backup identification10.048 Ratings8.022 Ratings
    Backup to the cloud10.029 Ratings3.610 Ratings
    Deduplication and file compression9.741 Ratings8.023 Ratings
    Snapshots10.036 Ratings5.017 Ratings
    Flexible deployment10.044 Ratings4.013 Ratings
    Management dashboard9.646 Ratings2.014 Ratings
    Platform support10.048 Ratings8.015 Ratings
    Retention options9.749 Ratings8.016 Ratings
    Encryption10.038 Ratings8.015 Ratings
    Best Alternatives
    Bacula EnterpriseDell Avamar
    Small Businesses
    BDRShield
    Score6.5 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    IBM Storage Protect
    Score8.8 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    IBM Cloud Backup
    Score7.8 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bacula EnterpriseDell Avamar
    Likelihood to Recommend
    10.0
    (49 ratings)
    2.0
    (23 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    9.5
    (2 ratings)
    Usability
    9.0
    (6 ratings)
    2.0
    (2 ratings)
    Support Rating
    10.0
    (17 ratings)
    8.8
    (4 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bacula EnterpriseDell Avamar
    Likelihood to Recommend
    Bacula Systems
    Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
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    Dell Technologies
    This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
    Incentivized
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    Pros
    Bacula Systems
    • Bacula has great plugins that work very accurately
    • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
    • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
    • Its ease of use helps in training new support team members
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    Dell Technologies
    • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
    • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
    • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
    • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
    • Also works on HCI devices performing image-level backups as in our primary data center environment
    • There is also now an All-in-One appliance for smaller locations
    Incentivized
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    Cons
    Bacula Systems
    • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
    • There is no mobile app to manage backups and restores from smartphones
    • Manual installation is time consuming.
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    Dell Technologies
    • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
    • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
    Incentivized
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    Likelihood to Renew
    Bacula Systems
    Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
    Incentivized
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    Dell Technologies
    I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
    Incentivized
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    Usability
    Bacula Systems
    This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
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    Dell Technologies
    The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
    Incentivized
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    Support Rating
    Bacula Systems
    They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
    Incentivized
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    Dell Technologies
    Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
    Incentivized
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    In-Person Training
    Bacula Systems
    The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
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    Dell Technologies
    No answers on this topic
    Implementation Rating
    Bacula Systems
    Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
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    Dell Technologies
    No answers on this topic
    Alternatives Considered
    Bacula Systems
    I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
    Incentivized
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    Dell Technologies
    Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
    Incentivized
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    Return on Investment
    Bacula Systems
    • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
    • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
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    Dell Technologies
    • Absolute Zero ROI
    • This appliance does not work in its current state and to update we need to wait 2-3 months
    • Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
    • [I think] this is one of the worst mistakes we made
    Incentivized
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    ScreenShots