BambooHR vs. HRdirect Smart Apps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.4 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
HRdirect Smart Apps
Score 8.4 out of 10
Small Businesses (1-50 employees)
HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance…N/A
Pricing
BambooHRHRdirect Smart Apps
Editions & Modules
Core
$250
per month
Pro
$250
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHRHRdirect Smart Apps
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.
More Pricing Information
Community Pulse
BambooHRHRdirect Smart Apps
Top Pros
Top Cons
Features
BambooHRHRdirect Smart Apps
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.2
154 Ratings
4% above category average
HRdirect Smart Apps
10.0
1 Ratings
24% above category average
Employee demographic data8.2132 Ratings10.01 Ratings
Employment history8.7138 Ratings00 Ratings
Job profiles and administration8.4134 Ratings10.01 Ratings
Workflow for transfers, promotions, pay raises, etc.8.5123 Ratings00 Ratings
Organizational charting6.9137 Ratings00 Ratings
Organization and location management8.3128 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.175 Ratings10.01 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.2
95 Ratings
2% above category average
HRdirect Smart Apps
-
Ratings
Pay calculation8.364 Ratings00 Ratings
Support for external payroll vendors8.152 Ratings00 Ratings
Off-cycle/On-Demand payment8.441 Ratings00 Ratings
Benefit plan administration8.872 Ratings00 Ratings
Direct deposit files8.770 Ratings00 Ratings
Salary revision and increment management8.276 Ratings00 Ratings
Reimbursement management7.138 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
9.1
128 Ratings
11% above category average
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
Approval workflow9.3125 Ratings1.01 Ratings
Balance details9.2117 Ratings00 Ratings
Annual carry-forward and encashment8.7106 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
147 Ratings
7% above category average
HRdirect Smart Apps
10.0
1 Ratings
21% above category average
View and generate pay and benefit information8.490 Ratings10.01 Ratings
Update personal information9.1146 Ratings10.01 Ratings
View company policy documentation8.9123 Ratings10.01 Ratings
Employee recognition8.592 Ratings00 Ratings
View job history8.8136 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
8.2
62 Ratings
5% above category average
HRdirect Smart Apps
-
Ratings
Tracking of all physical assets8.262 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.9
120 Ratings
3% above category average
HRdirect Smart Apps
1.0
1 Ratings
154% below category average
Report builder8.4114 Ratings1.01 Ratings
Pre-built reports8.1113 Ratings1.01 Ratings
Ability to combine HR data with external data7.480 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.9
123 Ratings
10% above category average
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
New hire portal8.9117 Ratings1.01 Ratings
Manager tracking tools8.9108 Ratings1.01 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
75 Ratings
0% above category average
HRdirect Smart Apps
-
Ratings
Corporate goal setting8.253 Ratings00 Ratings
Individual goal setting8.273 Ratings00 Ratings
Line-of sight-visibility8.252 Ratings00 Ratings
Performance tracking8.166 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.8
83 Ratings
2% below category average
HRdirect Smart Apps
-
Ratings
Performance plans7.575 Ratings00 Ratings
Performance improvement plans7.863 Ratings00 Ratings
Review status tracking7.974 Ratings00 Ratings
Review reminders8.177 Ratings00 Ratings
Multiple review frequency7.871 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
63 Ratings
11% below category average
HRdirect Smart Apps
-
Ratings
Create succession plans/pools5.737 Ratings00 Ratings
Candidate ranking7.751 Ratings00 Ratings
Candidate search7.052 Ratings00 Ratings
Candidate development7.945 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.4
99 Ratings
7% above category average
HRdirect Smart Apps
-
Ratings
Job Requisition Management8.370 Ratings00 Ratings
Company Website Posting8.579 Ratings00 Ratings
Publish to Social Media8.571 Ratings00 Ratings
Job Search Site Posting8.475 Ratings00 Ratings
Duplicate Candidate Prevention7.367 Ratings00 Ratings
Applicant Tracking8.589 Ratings00 Ratings
Notifications and Alerts8.891 Ratings00 Ratings
Best Alternatives
BambooHRHRdirect Smart Apps
Small Businesses
Patriot Software
Patriot Software
Score 9.2 out of 10
Patriot Software
Patriot Software
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRHRdirect Smart Apps
Likelihood to Recommend
8.9
(158 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.2
(13 ratings)
1.0
(1 ratings)
Usability
8.7
(85 ratings)
-
(0 ratings)
Availability
9.3
(5 ratings)
-
(0 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
Support Rating
8.6
(71 ratings)
1.0
(1 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
8.8
(6 ratings)
-
(0 ratings)
Configurability
8.6
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHRHRdirect Smart Apps
Likelihood to Recommend
BambooHR
Specifically for Mexican companies, it presents a particular challenge for the platform when trying to comply with Mexican laws and their processes. This includes requirements such as the expiration of vacation days, payroll regulations, mandatory employee benefits, and other legal stipulations. Ensuring adherence to these complex and detailed legal requirements adds an additional layer of difficulty in customizing the platform effectively for the Mexican market.
Read full review
ComplyRight
UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review
Pros
BambooHR
  • The Applicant Tracking System is pretty good. Has a couple flaws but over all it's a really great module.
  • The HR management system works really well and we love how much we can customize things we need.
  • The Reporting feature is one of my favorite things about BambooHR. I can create any report I want and I love that.
Read full review
ComplyRight
  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review
Cons
BambooHR
  • The performance feature is a little clunky and not adjustable, so I would love to have more customizable options.
  • When a candidate signs an offer letter, it would be great if it could show up under the documents tab. Right now, it gets a little buried.
Read full review
ComplyRight
  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review
Likelihood to Renew
BambooHR
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
ComplyRight
As previously described, there are too many unresolved issues.
Read full review
Usability
BambooHR
BambooHR is so easy to use! And if you ever have a question, you can go straight to the help section with easy to navigate articles and even training videos! Chat is also available most general working hours and I never have to wait long! BambooHR is very much set to mimic the social media platforms we are all very used to in today's world.
Read full review
ComplyRight
No answers on this topic
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
ComplyRight
No answers on this topic
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
ComplyRight
No answers on this topic
Support Rating
BambooHR
I have had a pleasant experience with BambooHR. Customer service was easy, and I answered my questions quickly when I was new to the platform. I have never had a bad experience with Bamboo or the customer care team. There's not much else to say other than that I am pleased.
Read full review
ComplyRight
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
Read full review
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
ComplyRight
No answers on this topic
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
ComplyRight
No answers on this topic
Implementation Rating
BambooHR
We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
Read full review
ComplyRight
No answers on this topic
Alternatives Considered
BambooHR
When reviewing which HRIS to go with, BambooHR came out on top for a few reasons. One was the cost compared to others and what you get for that cost. It saved the company money versus what we had, including Lever, ADP, Calamari, etc., and condensed it into one system. Next, the UI/UX is great and easy to use, even for those who haven't seen BambooHR before. Lastly, the support, both in implementation and during my time as a customer, has been exceptional, even when the answer isn't what I am hoping for.
Read full review
ComplyRight
No answers on this topic
Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
ComplyRight
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review
ComplyRight
No answers on this topic
Professional Services
BambooHR
VERY professional!
Read full review
ComplyRight
No answers on this topic
Return on Investment
BambooHR
  • Improved Onboarding process, saved time with pre-loaded forms like I-9s
  • Tracked clocking, gave accurate info about time worked for non-exempt
  • Allows hiring multiple candidates through one requisition - saving time on reposting positions that we decided to hire more people for
Read full review
ComplyRight
  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Read full review
ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting

HRdirect Smart Apps Screenshots

Screenshot of EMPLOYEE RECORDS
Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar Sync