What users are saying about
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Top Rated
248 Ratings

BambooHR

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Top Rated
248 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • BambooHR ranks higher in 3 feature sets: Leave and Attendance Management, HR Reporting, Onboarding
  • HRdirect Smart Apps ranks higher in 2 feature sets: Human Resource Management, Employee Self Service

Human Resource Management

8.3

BambooHR

83%
10.0

HRdirect Smart Apps

100%
BambooHR ranks higher in 4/7 features

Employee demographic data

8.3
83%
62 Ratings
10.0
100%
1 Rating

Employment history

9.0
90%
68 Ratings
N/A
0 Ratings

Job profiles and administration

8.7
87%
68 Ratings
10.0
100%
1 Rating

Workflow for transfers, promotions, pay raises, etc.

8.3
83%
61 Ratings
N/A
0 Ratings

Organizational charting

8.0
80%
66 Ratings
N/A
0 Ratings

Organization and location management

8.3
83%
61 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

7.5
75%
40 Ratings
10.0
100%
1 Rating

Payroll Management

8.4

BambooHR

84%

HRdirect Smart Apps

Feature Set Not Supported
N/A
BambooHR ranks higher in 7/7 features

Pay calculation

8.3
83%
35 Ratings
N/A
0 Ratings

Support for external payroll vendors

8.2
82%
30 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.6
86%
15 Ratings
N/A
0 Ratings

Benefit plan administration

7.9
79%
41 Ratings
N/A
0 Ratings

Direct deposit files

8.4
84%
41 Ratings
N/A
0 Ratings

Salary revision and increment management

8.6
86%
42 Ratings
N/A
0 Ratings

Reimbursement management

8.8
88%
22 Ratings
N/A
0 Ratings

Leave and Attendance Management

9.1

BambooHR

91%
1.0

HRdirect Smart Apps

10%
BambooHR ranks higher in 3/3 features

Approval workflow

9.4
94%
67 Ratings
1.0
10%
1 Rating

Balance details

9.1
91%
59 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

8.6
86%
52 Ratings
N/A
0 Ratings

Employee Self Service

8.6

BambooHR

86%
10.0

HRdirect Smart Apps

100%
HRdirect Smart Apps ranks higher in 3/5 features

View and generate pay and benefit information

9.0
90%
47 Ratings
10.0
100%
1 Rating

Update personal information

9.0
90%
74 Ratings
10.0
100%
1 Rating

View company policy documentation

8.7
87%
60 Ratings
10.0
100%
1 Rating

Employee recognition

7.2
72%
52 Ratings
N/A
0 Ratings

View job history

9.2
92%
69 Ratings
N/A
0 Ratings

Asset Management

8.4

BambooHR

84%

HRdirect Smart Apps

Feature Set Not Supported
N/A
BambooHR ranks higher in 1/1 features

Tracking of all physical assets

8.4
84%
32 Ratings
N/A
0 Ratings

HR Reporting

7.6

BambooHR

76%
1.0

HRdirect Smart Apps

10%
BambooHR ranks higher in 3/3 features

Report builder

7.7
77%
53 Ratings
1.0
10%
1 Rating

Pre-built reports

7.9
79%
52 Ratings
1.0
10%
1 Rating

Ability to combine HR data with external data

7.3
73%
44 Ratings
N/A
0 Ratings

Onboarding

8.1

BambooHR

81%
1.0

HRdirect Smart Apps

10%
BambooHR ranks higher in 2/2 features

New hire portal

8.2
82%
55 Ratings
1.0
10%
1 Rating

Manager tracking tools

8.0
80%
53 Ratings
1.0
10%
1 Rating

Performance and Goals

8.1

BambooHR

81%

HRdirect Smart Apps

Feature Set Not Supported
N/A
BambooHR ranks higher in 4/4 features

Corporate goal setting

8.1
81%
33 Ratings
N/A
0 Ratings

Individual goal setting

8.5
85%
38 Ratings
N/A
0 Ratings

Line-of sight-visibility

8.1
81%
29 Ratings
N/A
0 Ratings

Performance tracking

7.8
78%
34 Ratings
N/A
0 Ratings

Performance Management

8.0

BambooHR

80%

HRdirect Smart Apps

Feature Set Not Supported
N/A
BambooHR ranks higher in 5/5 features

Performance plans

7.9
79%
39 Ratings
N/A
0 Ratings

Performance improvement plans

8.1
81%
38 Ratings
N/A
0 Ratings

Review status tracking

7.8
78%
39 Ratings
N/A
0 Ratings

Review reminders

8.4
84%
41 Ratings
N/A
0 Ratings

Multiple review frequency

7.9
79%
36 Ratings
N/A
0 Ratings

Succession Planning

7.8

BambooHR

78%

HRdirect Smart Apps

Feature Set Not Supported
N/A
BambooHR ranks higher in 4/4 features

Create succession plans/pools

7.8
78%
23 Ratings
N/A
0 Ratings

Candidate ranking

7.9
79%
27 Ratings
N/A
0 Ratings

Candidate search

7.8
78%
27 Ratings
N/A
0 Ratings

Candidate development

7.9
79%
24 Ratings
N/A
0 Ratings

Recruiting / ATS

8.1

BambooHR

81%

HRdirect Smart Apps

Feature Set Not Supported
N/A
BambooHR ranks higher in 7/7 features

Job Requisition Management

8.0
80%
32 Ratings
N/A
0 Ratings

Company Website Posting

8.3
83%
36 Ratings
N/A
0 Ratings

Publish to Social Media

7.6
76%
33 Ratings
N/A
0 Ratings

Job Search Site Posting

8.4
84%
33 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

7.4
74%
29 Ratings
N/A
0 Ratings

Applicant Tracking

8.2
82%
40 Ratings
N/A
0 Ratings

Notifications and Alerts

8.7
87%
42 Ratings
N/A
0 Ratings

Attribute Ratings

  • BambooHR is rated higher in 2 areas: Likelihood to Renew, Support Rating
  • HRdirect Smart Apps is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

BambooHR

89%
80 Ratings
10.0

HRdirect Smart Apps

100%
1 Rating

Likelihood to Renew

10.0

BambooHR

100%
3 Ratings
1.0

HRdirect Smart Apps

10%
1 Rating

Usability

9.1

BambooHR

91%
3 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Availability

10.0

BambooHR

100%
1 Rating

HRdirect Smart Apps

N/A
0 Ratings

Performance

9.0

BambooHR

90%
1 Rating

HRdirect Smart Apps

N/A
0 Ratings

Support Rating

8.4

BambooHR

84%
26 Ratings
1.0

HRdirect Smart Apps

10%
2 Ratings

Online Training

10.0

BambooHR

100%
1 Rating

HRdirect Smart Apps

N/A
0 Ratings

Implementation Rating

10.0

BambooHR

100%
2 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Product Scalability

10.0

BambooHR

100%
1 Rating

HRdirect Smart Apps

N/A
0 Ratings

Likelihood to Recommend

BambooHR

Overall BambooHr has excelled in satisfying our needs. It performs well as a one-stop-shop for HR challenges. It has benefitted us as an excellent repository for personnel information both in processing prospective and new hires, as well as existing employees. It provides a fairly simple, but [the] straightforward system for managing and using time off. Some areas do need some work, however. There is no ability to set up a default set of time-off types/accruals for a new hire, which means this has to be done manually for each new employee. This creates a lot of opportunities for human error. It also has a very opaque and unhelpful API when it comes to the management of the time data; Whereas the rest of the API is exceptional. Lastly, the ability to request time off only allows for a flat number of hours in a day; it doesn't allow the employee to request specific times. As a result, we rely on the employee and manager to communicate the time successfully in the notes field. There is a big difference between arriving 1 hour late, leaving 1 hour early, and stepping out for an extended lunch.
Read full review

ComplyRight

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review

Pros

BambooHR

  • BambooHR has a top-notch electronic onboarding process. It is fully customizable and works very well with applicants of all technological capabilities. Onboarding allows you to add every step the new employee and the business partners must complete through timed, dated, notifications, digital documents, e-signatures, and a back-end administrative ability to follow up.
  • BambooHR has good applicant tracking system. They currently integrate with indeed and ZipRecruiter. However, it is easy to create links for other platforms with the ability to distinguish where you are getting recruiting traction. In addition the ability to rate, and communicate about an applicant is confidential between the hiring managers and HR. Also, there is an easy way to create a candidate pool of eligible candidates for later passive recruiting, that is called Talent Pools.
  • BambooHR has a unique feature called Announcements. This function allows various announcements to go out via email, through the application, or a combination of both to directed target audiences or the entire company.
  • BambooHR also sends out announcements (customizable) on every new hire. This allows folks to see who is starting and learn a bit about them before they meet them.
  • BambooHR has a great function for tracking time by the task or job. This is great for tracking productivity gaps for administrative positions or job costing for positions that have billable hours.
  • BambooHR also has easy to organize digital documents. You can easily upload documents via drop and drag. Documents can be added to folders and then downloaded later if an employee terminates.
  • Goal in performance management are very good, they follow the SMART methodology but there is no way to attach them to a performance review. They do allow the employee to adjust using a slide bar and you can attach people to a goal. In addition it notifies the supervisor but you cannot shut off notifications.
Read full review

ComplyRight

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Read full review

ComplyRight

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review

Pricing Details

BambooHR

Starting Price

$59 per month

Editions & Modules

BambooHR editions and modules pricing
EditionModules
12 Employees$991

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional Call for Quote

Additional Details

After 12 employees, each additional employee is $8.25 each. To run payroll for employees is an additional $75 a month for $10 employees, with each additional employee being $4.25. Adding performance management is $4.25 a month and tracking features are $3.00 a month.

HRdirect Smart Apps

Starting Price

Editions & Modules

HRdirect Smart Apps editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.

    Likelihood to Renew

    BambooHR

    We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
    Read full review

    ComplyRight

    As previously described, there are too many unresolved issues.
    Read full review

    Usability

    BambooHR

    Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
    Read full review

    ComplyRight

    No answers on this topic

    Reliability and Availability

    BambooHR

    Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
    Read full review

    ComplyRight

    No answers on this topic

    Performance

    BambooHR

    I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
    Read full review

    ComplyRight

    No answers on this topic

    Support Rating

    BambooHR

    Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
    Read full review

    ComplyRight

    Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
    Read full review

    Online Training

    BambooHR

    The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
    Read full review

    ComplyRight

    No answers on this topic

    Implementation Rating

    BambooHR

    it was very easy to sign up, quick and we could use the site very quickly as well.
    Read full review

    ComplyRight

    No answers on this topic

    Alternatives Considered

    BambooHR

    I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
    Read full review

    ComplyRight

    No answers on this topic

    Scalability

    BambooHR

    There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
    Read full review

    ComplyRight

    No answers on this topic

    Return on Investment

    BambooHR

    • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
    • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
    Read full review

    ComplyRight

    • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
    • Harassment training module is excellent.
    Read full review

    Screenshots

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