Bandwidth vs. Plivo

Bandwidth

11 Reviews and Ratings

Plivo

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bandwidth	Score 4.3 out of 10	N/A	Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.	$0.01 per message
Plivo	Score 6.7 out of 10	Mid-Size Companies (51-1,000 employees)	Plivo’s cloud communication platform offers a way for companies to modernize their business communications. Plivo’s API platform lets businesses incorporate voice and text messaging capabilities (both SMS and MMS) into their own applications, and offers SIP trunking and phone number rental services. Benefits of choosing Plivo include: • Supports sending messages and making voice calls to 190+ countries. • Enterprise-ready Premium Communication Network boasts an uptime…	$0 per SMS recieved

Pricing

Bandwidth

Plivo

Editions & Modules

Outbound Messaging: $0.01
per message
Inbound Calling: $0.01
per minute
Outbound Calling: $0.01
per minute
Phone Number: $0.35
per line/per month
Inbound Messaging: Free
per message

SMS API Platform: $0
per SMS recieved
Zentrunk - SIP Trunking: $0
per call recieved/per minute
SMS API Platform: $0.01
per SMS sent
Zentrunk - SIP Trunking: $0.01
per call made/per minute
Voice API Platform: $0.01
per call recieved/per minute
Voice API Platform: $0.01
per call made/per minute
Local Numbers: $0.50
per month
Toll Free Numbers: $1
per month
Short Code: $500
per month

Offerings

Pricing Offerings
Bandwidth	Plivo
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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More Pricing Information

Community Pulse
	Bandwidth	Plivo
Top Pros	Pro Constantly updating Pro User friendly Pro Friendly and intuitive	Pro Customer service Pro Tech support Pro Support is quick
Top Cons	Minus Easy to use Minus 24 7 Minus Third party	Minus Fairly good Minus Solid platform Minus Api is easy

Best Alternatives
	Bandwidth	Plivo
Small Businesses	Telegram Score 8.9 out of 10	Telegram Score 8.9 out of 10
Medium-sized Companies	Telegram Score 8.9 out of 10	Telegram Score 8.9 out of 10
Enterprises	Telegram Score 8.9 out of 10	Telegram Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Bandwidth	Plivo
Likelihood to Recommend	1.6 (7 ratings)	6.0 (3 ratings)
Usability	- (0 ratings)	10.0 (1 ratings)
Support Rating	9.0 (1 ratings)	10.0 (2 ratings)

User Testimonials
	Bandwidth	Plivo
Likelihood to Recommend	Bandwidth Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport. Incentivized Verified User Anonymous Read full review	Plivo If you have a business and a phone you need Plivo so you can track all incoming calls. Using this service allows for you to track an[y] missed calls allowing you the ability to try to call potential customers, clients and see how you can help them with your products and or services. Incentivized MD Marvin Drobes Owner Read full review
Pros	Bandwidth Bandwidth has great customer service. They are all friendly and super helpful. They are innovative and constantly updating their APIs, UIs, and products they offer. Their UI and API are user friendly and intuitive. Incentivized Tamara Foster Telecom Manager Read full review	Plivo Easy integration Customer service is good Services are prompt Incentivized Verified User Anonymous Read full review
Cons	Bandwidth Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc. Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them. SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable. Incentivized Chris Horne CEO (Chief Executive Officer) Read full review	Plivo Customer support Response times Account transparency Verified User Anonymous Read full review
Usability	Bandwidth No answers on this topic	Plivo They deserve a 10+ rating starting from signing up to implementing their services. I am not the best person to get computer tasks done and this company made it a breeze. Incentivized MD Marvin Drobes Owner Read full review
Support Rating	Bandwidth No answers on this topic	Plivo It is good to use Plivo for integration, and also it provides easy access to APIs, and also, the UI is understandable. Even a non-techy can use Plivo and integrate the services if required. You have all the APIs available at a single place for your ready reference. Things are manageable and easy. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Bandwidth Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer. Incentivized Verified User Anonymous Read full review	Plivo Yes, it is good to use Plivo, as per the pricing and ease of integration. Twilio has a difficult pattern for business developers and could be understood only by a developer. Plivo has proper delivery reports as compared to Twilio. Using Plivo has helped us grow efficiently and in a good manner. Incentivized Verified User Anonymous Read full review
Return on Investment	Bandwidth We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us. Incentivized Verified User Anonymous Read full review	Plivo None now that they no longer support their product Verified User Anonymous Read full review
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