What users are saying about
90 Ratings
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Score 8.1 out of 100
36 Ratings
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Score 9 out of 100

Feature Set Ratings

  • IBM Cloud Backup ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Barracuda Backup

82%
9.0

IBM Cloud Backup

90%
IBM Cloud Backup ranks higher in 12/14 features

Universal recovery

9.0
90%
27 Ratings
9.7
97%
4 Ratings

Live recovery

6.9
69%
30 Ratings
8.5
85%
4 Ratings

Recovery verification

8.0
80%
29 Ratings
9.0
90%
4 Ratings

Business application protection

8.7
87%
24 Ratings
8.5
85%
4 Ratings

Multiple backup destinations

8.8
88%
31 Ratings
9.5
95%
4 Ratings

Incremental backup identification

8.4
84%
32 Ratings
8.8
88%
4 Ratings

Backup to the cloud

9.2
92%
33 Ratings
9.5
95%
4 Ratings

Deduplication and file compression

8.4
84%
34 Ratings
9.0
90%
4 Ratings

Snapshots

6.8
68%
25 Ratings
8.5
85%
4 Ratings

Flexible deployment

7.1
71%
18 Ratings
9.5
95%
4 Ratings

Management dashboard

7.1
71%
20 Ratings
9.5
95%
4 Ratings

Platform support

8.5
85%
20 Ratings
8.5
85%
4 Ratings

Retention options

8.8
88%
20 Ratings
8.6
86%
4 Ratings

Encryption

9.0
90%
16 Ratings
9.2
92%
4 Ratings

Attribute Ratings

  • IBM Cloud Backup is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.9

Barracuda Backup

79%
34 Ratings
9.5

IBM Cloud Backup

95%
4 Ratings

Likelihood to Renew

10.0

Barracuda Backup

100%
2 Ratings

IBM Cloud Backup

N/A
0 Ratings

Usability

8.2

Barracuda Backup

82%
3 Ratings

IBM Cloud Backup

N/A
0 Ratings

Availability

7.0

Barracuda Backup

70%
2 Ratings

IBM Cloud Backup

N/A
0 Ratings

Performance

9.0

Barracuda Backup

90%
2 Ratings

IBM Cloud Backup

N/A
0 Ratings

Support Rating

9.6

Barracuda Backup

96%
12 Ratings

IBM Cloud Backup

N/A
0 Ratings

Implementation Rating

8.0

Barracuda Backup

80%
2 Ratings

IBM Cloud Backup

N/A
0 Ratings

Product Scalability

7.0

Barracuda Backup

70%
1 Rating

IBM Cloud Backup

N/A
0 Ratings

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

IBM Cloud Backup

The outstanding storage capacity, organized security measures, and appropriate business features of IBM Cloud Backup make it something I'd recommend at any time of day or night. Furthermore, the software is online and hence easily accessible from a distance. The application's stability and strength are further assurances that all authorized business users are in safe hands.
Kelly Peterson | TrustRadius Reviewer

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

IBM Cloud Backup

  • The software is very secure.
  • It is scalable which is a plus for business.
  • Restoring data is easy and fast.
  • Recovery process is easy.
  • I would say that IBM Cloud Backup is user friendly.
Anonymous | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

IBM Cloud Backup

  • The set prices for the product is a problem.
  • Secondly, IBM Cloud Backup customer help should be more speedy.
  • IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.
David Vlad | TrustRadius Reviewer

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

IBM Cloud Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

IBM Cloud Backup

No score
No answers yet
No answers on this topic

Usability

Barracuda Backup

Barracuda Backup 8.2
Based on 3 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

IBM Cloud Backup

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Backup

Barracuda Backup 9.6
Based on 12 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

IBM Cloud Backup

No score
No answers yet
No answers on this topic

Implementation Rating

Barracuda Backup

Barracuda Backup 8.0
Based on 2 answers
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

IBM Cloud Backup

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

IBM Cloud Backup

Pricing and how easy it is to use. We use other IBM products in our office and it is nice to have everything on one network. The experience for users and managers is better, even new employees who can learn quickly. It also makes it more affordable for us.
Anonymous | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

IBM Cloud Backup

  • The fact that it can be scaled up is beneficial to company.
  • The program being on the cloud also makes it more accessible online.
  • The program has a high level of protection.
Kelly Peterson | TrustRadius Reviewer

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