What users are saying about
90 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 90 reviews and ratings
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 36 reviews and ratings
Feature Set Ratings
- IBM Cloud Backup ranks higher in 1 feature set: Data Center Backup
Data Center Backup

8.2
Barracuda Backup
82%
9.0
IBM Cloud Backup
90%
IBM Cloud Backup ranks higher in 12/14 features
IBM Cloud Backup ranks higher in 12/14 features
Universal recovery

9.0
90%
27 Ratings
9.7
97%
4 Ratings
Live recovery

6.9
69%
30 Ratings
8.5
85%
4 Ratings
Recovery verification

8.0
80%
29 Ratings
9.0
90%
4 Ratings
Business application protection

8.7
87%
24 Ratings
8.5
85%
4 Ratings
Multiple backup destinations

8.8
88%
31 Ratings
9.5
95%
4 Ratings
Incremental backup identification

8.4
84%
32 Ratings
8.8
88%
4 Ratings
Backup to the cloud

9.2
92%
33 Ratings
9.5
95%
4 Ratings
Deduplication and file compression

8.4
84%
34 Ratings
9.0
90%
4 Ratings
Snapshots

6.8
68%
25 Ratings
8.5
85%
4 Ratings
Flexible deployment

7.1
71%
18 Ratings
9.5
95%
4 Ratings
Management dashboard

7.1
71%
20 Ratings
9.5
95%
4 Ratings
Platform support

8.5
85%
20 Ratings
8.5
85%
4 Ratings
Retention options

8.8
88%
20 Ratings
8.6
86%
4 Ratings
Encryption

9.0
90%
16 Ratings
9.2
92%
4 Ratings
Attribute Ratings
- IBM Cloud Backup is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.9
Barracuda Backup
79%
34 Ratings
9.5
IBM Cloud Backup
95%
4 Ratings
Likelihood to Renew

10.0
Barracuda Backup
100%
2 Ratings
IBM Cloud Backup
N/A
0 Ratings
Usability

8.2
Barracuda Backup
82%
3 Ratings
IBM Cloud Backup
N/A
0 Ratings
Availability

7.0
Barracuda Backup
70%
2 Ratings
IBM Cloud Backup
N/A
0 Ratings
Performance

9.0
Barracuda Backup
90%
2 Ratings
IBM Cloud Backup
N/A
0 Ratings
Support Rating

9.6
Barracuda Backup
96%
12 Ratings
IBM Cloud Backup
N/A
0 Ratings
Implementation Rating

8.0
Barracuda Backup
80%
2 Ratings
IBM Cloud Backup
N/A
0 Ratings
Product Scalability

7.0
Barracuda Backup
70%
1 Rating
IBM Cloud Backup
N/A
0 Ratings
Likelihood to Recommend
Barracuda Backup
There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.

Verified User
Engineer in Information Technology
Education Management Company, 1001-5000 employeesIBM Cloud Backup
The outstanding storage capacity, organized security measures, and appropriate business features of IBM Cloud Backup make it something I'd recommend at any time of day or night. Furthermore, the software is online and hence easily accessible from a distance. The application's stability and strength are further assurances that all authorized business users are in safe hands.
System Administrator
EXLInformation Technology & Services, 10,001+ employees
Pros
Barracuda Backup
- Quickness to deploy. You will not need an expert to get this up and running.
- Extremely intuitive interface: Brand new techs can pick this up without much training.
- Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Sr. System Engineer
Kent Intermediate School DistrictEducation Management, 501-1000 employees
IBM Cloud Backup
- The software is very secure.
- It is scalable which is a plus for business.
- Restoring data is easy and fast.
- Recovery process is easy.
- I would say that IBM Cloud Backup is user friendly.

Verified User
Employee in Customer Service
Information Technology & Services Company, 11-50 employeesCons
Barracuda Backup
- In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
- It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
- Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
IT Consultant
Americom Imaging Systems, Inc.Information Technology and Services, 11-50 employees
IBM Cloud Backup
- The set prices for the product is a problem.
- Secondly, IBM Cloud Backup customer help should be more speedy.
- IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.
Communications Coordinator
Outdoor PrideArchitecture & Planning, 51-200 employees
Pricing Details
Barracuda Backup
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—IBM Cloud Backup
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Barracuda Backup
Barracuda Backup 10.0
Based on 2 answers
Love the units
Senior Network Engineer
The Spence SchoolEducation Management, 51-200 employees
IBM Cloud Backup
No score
No answers yet
No answers on this topic
Usability
Barracuda Backup
Barracuda Backup 8.2
Based on 3 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
Sr. Programmer/Analyst
PCS Receivables Corp.Financial Services, 11-50 employees
IBM Cloud Backup
No score
No answers yet
No answers on this topic
Support Rating
Barracuda Backup
Barracuda Backup 9.6
Based on 12 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
IT Manager
Landmark Automotive GroupAutomotive, 51-200 employees
IBM Cloud Backup
No score
No answers yet
No answers on this topic
Implementation Rating
Barracuda Backup
Barracuda Backup 8.0
Based on 2 answers
Work on a backup agent for Mac OS X or any Apple OS.
Senior Network Engineer
The Spence SchoolEducation Management, 51-200 employees
IBM Cloud Backup
No score
No answers yet
No answers on this topic
Alternatives Considered
Barracuda Backup
I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Network Administrator III
Millar Instruments, Inc.Medical Devices, 51-200 employees
IBM Cloud Backup
Pricing and how easy it is to use. We use other IBM products in our office and it is nice to have everything on one network. The experience for users and managers is better, even new employees who can learn quickly. It also makes it more affordable for us.

Verified User
Employee in Marketing
Industrial Automation Company, 501-1000 employeesReturn on Investment
Barracuda Backup
- We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
- We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
IT Director/CIO
Green Clinic Health SystemHospital & Health Care, 201-500 employees
IBM Cloud Backup
- The fact that it can be scaled up is beneficial to company.
- The program being on the cloud also makes it more accessible online.
- The program has a high level of protection.
System Administrator
EXLInformation Technology & Services, 10,001+ employees