What users are saying about
20 Ratings
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Score 8.7 out of 100
1 Rating
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Score 8 out of 100

Likelihood to Recommend

Barracuda CloudGen Firewall

I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.
Anonymous | TrustRadius Reviewer

cWatch

Environments where web security is a necessity. It doesn't matter how big or small your business is, securing all assets is very important.
Rob Morton | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Barracuda CloudGen Firewall
7.9
cWatch
Identification Technologies
Barracuda CloudGen Firewall
7.6
cWatch
Visualization Tools
Barracuda CloudGen Firewall
7.2
cWatch
Content Inspection
Barracuda CloudGen Firewall
8.4
cWatch
Policy-based Controls
Barracuda CloudGen Firewall
7.8
cWatch
Active Directory and LDAP
Barracuda CloudGen Firewall
7.5
cWatch
Firewall Management Console
Barracuda CloudGen Firewall
8.3
cWatch
Reporting and Logging
Barracuda CloudGen Firewall
6.5
cWatch
VPN
Barracuda CloudGen Firewall
8.6
cWatch
High Availability
Barracuda CloudGen Firewall
8.8
cWatch
Stateful Inspection
Barracuda CloudGen Firewall
8.2
cWatch
Proxy Server
Barracuda CloudGen Firewall
7.7
cWatch

Pros

Barracuda CloudGen Firewall

  • The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
  • Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
  • Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
  • We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
  • Integration with Active Directory makes it easy to identify users activities in logs.
Anonymous | TrustRadius Reviewer

cWatch

  • Blocking malware
  • Monitoring for suspicious traffic and activity
Rob Morton | TrustRadius Reviewer

Cons

Barracuda CloudGen Firewall

  • Not come across any yet! A nice-to-have could be a mobile app which allows you to monitor it on your phone or mobile device.
Anonymous | TrustRadius Reviewer

cWatch

  • How updates are managed
  • Support - timing and back and forth with question/answers
Rob Morton | TrustRadius Reviewer

Usability

Barracuda CloudGen Firewall

Barracuda CloudGen Firewall 5.5
Based on 1 answer
Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.
Anonymous | TrustRadius Reviewer

cWatch

No score
No answers yet
No answers on this topic

Support Rating

Barracuda CloudGen Firewall

Barracuda CloudGen Firewall 8.4
Based on 6 answers
I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
Paul Metzger | TrustRadius Reviewer

cWatch

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda CloudGen Firewall

Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
Jay Glatt | TrustRadius Reviewer

cWatch

All are quality products, but each have their downsides. Seems to be similar across the product line, how they manage updating the software. There always seems to be issues after updates.
Rob Morton | TrustRadius Reviewer

Return on Investment

Barracuda CloudGen Firewall

  • Positive: highly customizable and can control the entire network from one location.
  • Positive: all services and processes work very well and are reliable.
  • Positive: MSPs looking to deploy and control numerous firewalls with ease, this is hands down the best product.
  • Negative: very high learning curve, definitely not a one-and-done firewall. Requires a lot of dedicated time to get the machine running the way you want.
Derek Schroeder | TrustRadius Reviewer

cWatch

  • Application uptime is key. Managing risk of downtime saves much more than the cost of this platform.
Rob Morton | TrustRadius Reviewer

Screenshots

cWatch

Pricing Details

Barracuda CloudGen Firewall

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

cWatch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda CloudGen Firewall
7.8
cWatch
8.0

Usability

Barracuda CloudGen Firewall
5.5
cWatch

Support Rating

Barracuda CloudGen Firewall
8.4
cWatch

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