Barracuda Email Protection vs. FileWall

I would definitely recommend it due to the decent pricing. I wish the MS built-in M365 tools were better, but Barracuda does a good job of taking their place. For industries that need DLP on their email, like healthcare, banking, and education, Barracuda provides a reliable product for a good cost. The additional services you get, malware/AV filtering, URL filtering, spam protection, business continuity, those are all icing on the cake. The only issues we've ever really had with them is that it will sometimes take a back/forth string of emails and decide randomly to encrypt it, so what was a flowing benign conversation is now locked behind a wall for recipients. As the sender, you have no idea when it's going to decide to do this and have to remember to tag emails with a decrypt tag long before it happens or face the consequences

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FileWall is great solution to protect your end-users from malicious attachments. If your company often sending and receiving email attachments (even from trusted customers, sometimes accounts can be compromised), FileWall will safe-guard your environment. Very low price makes FileWall available for SMBs. With pretty straight-forward implementation and configuration process our IT department was able to configure the solution in our system within 1 day without any additional training.

• Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
• Barracuda Essentials provides excellent protection from Phishing and other Malware.
• Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.

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Independently Invited by TrustRadius

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• Easy to implement, it is one click to activate service.
• FileWall admin console straight forward and user-friendly, Also dashboard gives great insights.
• Very economical, price of $1 per user/month is more than affordable with discount for annual subscription.

• The product is pretty solid so I am not sure how it can be improved. One thing I noticed recently, I am not getting the emails back from Sentinel when I send in a "miss". Used to be I got an email back saying "sorry we missed this, we are improving." That does happen anymore, so I am assuming that when I send a miss, the AI is getting better.
• I would expand this to cover all kinds of email fraud like ransomware and spam rather than creating another product.

• It's only available on the Microsoft Marketplace. Would like to see it available through other channels.

Although cost competitive, we still feel like we are not digging deep enough to train our staff. We have little to no way other than digging through reports that have not proven to be adequately documented (hey you, Barracuda campaign reports) to identify and require users to take more training who have not passed their requirements.

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Invited by the Vendor

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Regarding usability, we like it to be an easy solution to implement and configure on the server. Routine backups are made frequently and reports are issued for control and analysis by information security teams. It has great integration with the cloud and encryption.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

FileWall is very simple and intuitive to use. For the price and the functions that it offers, it is the best email attachment safety solution. The admin interface is very user-friendly and the rules are propagated immediately after activating them.

I have not had to use customer support yet which goes to show the effectiveness of the program. It also shows how easy the program is to use for the average person with no experience using this type of program. Our IT department also does a great job at teaching us to detect emails with malware that in combination with this software issues rarely arise even though we have over 500 employees.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Filewall customer and technical support is always available and they provide customers with great feedback and full instructions how to achieve desired goals.

Great thing about this product is that you can communicate directly to product creators. If you as a client have some ideas, and want some additions, you can ask them, you will get response in very short period of time.

It was "stupid easy" from the technical side.

We have used several email solutions over the years, some were bought and killed off by larger companies. Barracuda Email Protection offers a very complete solution and has all the tools that we were looking for, and our MSP offered it.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

My subscription for Microsoft Exchange is very basic. My subscription doesn't include very reliable email security. If I wanted added security, I need to pay more. With FileWall, I can have a very reliable, very user-friendly email security. It is very cheap and really does the job.

• This tool was supplied free with out Email Security, so its come at no cost
• This tool has helped us meet requirements by our insurance to train users on the risks of phishing
• However, the dated interface slows down what should be seamless adoption

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I feel my email is safe.
• Automatically detects if the email is safe or if can cause harm.
• Very good investment for SMB.