Barracuda Email Protection vs. Sophos Phish Threat

I would definitely recommend it due to the decent pricing. I wish the MS built-in M365 tools were better, but Barracuda does a good job of taking their place. For industries that need DLP on their email, like healthcare, banking, and education, Barracuda provides a reliable product for a good cost. The additional services you get, malware/AV filtering, URL filtering, spam protection, business continuity, those are all icing on the cake. The only issues we've ever really had with them is that it will sometimes take a back/forth string of emails and decide randomly to encrypt it, so what was a flowing benign conversation is now locked behind a wall for recipients. As the sender, you have no idea when it's going to decide to do this and have to remember to tag emails with a decrypt tag long before it happens or face the consequences

Incentivized

If you're looking for a tool to maximize digital productivity without hindering the effectiveness of your workforce, Sophos is a great tool. It quickly & safely manages the threat level across all of our digital channels to reduce the potential engagement with fishy characters or websites that might present vulnerabilities.

Incentivized

• Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
• Barracuda Essentials provides excellent protection from Phishing and other Malware.
• Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.

Incentivized

• Set up an easy-to-use low overhead system of training and protection.
• Works through a single pane of glass when using other Sophos products.

Incentivized

• The product is pretty solid so I am not sure how it can be improved. One thing I noticed recently, I am not getting the emails back from Sentinel when I send in a "miss". Used to be I got an email back saying "sorry we missed this, we are improving." That does happen anymore, so I am assuming that when I send a miss, the AI is getting better.
• I would expand this to cover all kinds of email fraud like ransomware and spam rather than creating another product.

• It should be easier to follow up with a user when they haven't completed training.
• More options for reporting would be nice.
• Better choice of users as all emails have been imported (aliases, dist. list. etc) taking up licenses.

Incentivized

Although cost competitive, we still feel like we are not digging deep enough to train our staff. We have little to no way other than digging through reports that have not proven to be adequately documented (hey you, Barracuda campaign reports) to identify and require users to take more training who have not passed their requirements.

Incentivized

Regarding usability, we like it to be an easy solution to implement and configure on the server. Routine backups are made frequently and reports are issued for control and analysis by information security teams. It has great integration with the cloud and encryption.

Incentivized

It is easy to use and setup. You can schedule the Phish email test to be
sent out in the future or right away. You can also send to all users in
your list as well as stagger so all users do not get the email at the
same time and tell each other there is a test going on

Incentivized

I have not had to use customer support yet which goes to show the effectiveness of the program. It also shows how easy the program is to use for the average person with no experience using this type of program. Our IT department also does a great job at teaching us to detect emails with malware that in combination with this software issues rarely arise even though we have over 500 employees.

Incentivized

Support is solid but not spectacular. While I haven't used support for Phish Threat specifically, this is a general rating for Sophos' support across the board. It could be easier to find the FAQ or other information I need, but when I've needed to reach out to support they've been good to work with.

Incentivized

It was "stupid easy" from the technical side.

We have used several email solutions over the years, some were bought and killed off by larger companies. Barracuda Email Protection offers a very complete solution and has all the tools that we were looking for, and our MSP offered it.

Incentivized

• This tool was supplied free with out Email Security, so its come at no cost
• This tool has helped us meet requirements by our insurance to train users on the risks of phishing
• However, the dated interface slows down what should be seamless adoption

Incentivized

• ROI seems to be there though I have no direct stats.
• Positively impacts my web-browsing experience. As an Account Executive, it enables me to do my company research quickly without engaging with any bad actors.
• It runs in the background so it never impedes my workflows.

Incentivized