Barracuda Web Application Firewall vs. Citrix Gateway

Easy to use and reliable, with very little maintenance required and zero downtime to date. For the education sector, ease of use is hugely important as IT Managers/Technicians are often "Jack of all trades" with a good, broad general knowledge but perhaps lacking specific expertise in certain aspects. Being provided with easy-to-follow tutorials and instructions has been very useful in setting up and configuring the firewall, especially as my background is more in desktop support.

Incentivized

We have a hybrid team, and Citrix Gateway is helpful for ensuring secure access to our business apps, no matter the location. In addition, the tool ensures our teams can remotely access business resources and work from any location. It connects teams to resources distributed across cloud and on-premises data centers, ensuring maximum team productivity.

Incentivized

• Attack patterns are regularly updates through contents via Barracuda Web Application Firewall update servers
• Bot Protection has a good line feature to verify between the genuine clients like browsers and bots
• Dos Protection also good level of protection to mitigate Layer 7 attacks
• Allow Deny Rules provides a lot of granular controls to allow and deny the traffic
• URL profiles has a very granular control to mitigate false positives
• Parameter profiles has a very granular control to mitigate false positives
• Risk score feature for the clients to mitigate attacks is also very good feature
• Client fingerprint module can be used against malicious user to enhance security
• Separate XML and JSOn profile for all the URL profiles of the application is plus
• API security is very much effective and shadow API can also be identified

• Very clean landing page
• Easy connection to Okta
• One-size-fits-all accessibility for different app assignment needs
• Very clean and easy to understand settings page
• Quick Access favourites page
• Ability to link webpages as well as applications from the admin end for selected users

Incentivized

• STM crashes sometimes happen due to unusual traffic pattern
• Obfuscation on the client side user credentials which appears in the developer tools of browser
• URL Profiles redundancy during the learning of traffic needs to be fixed
• Dos Protection should be more granular like escalation period to throw JS challenge, Captcha and rate limit when escalation period hits until the WAF stops the attack
• Client Fingerprinting should work as expected when verifying the clients as in rare some scenarios, it creates issues

• I suggest make it more faster because sometimes its lagging but not all the time.
• When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
• I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.

-User friendly interface for quick learning -Quick deployment for deploying applications -Easy to manage for naive -System components and upgradation of the WAF is very easy go with -Back restoration is very to make it up and ready anytime -Seperate JSON and XmL profiles for each URLs of the application is plus -Amazing and world class support engineer in comparison other vendors and always available to support -Quick resolution on bugs with their patch applying process

Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)

Incentivized

The Barracuda Web Application Firewall is easy to use. Support from Barracuda is great also. Load Balancing of the Web Application Firewall is also nice. This allows you to do maintenance or have large loads for the end-user. Threat monitoring of our network and traffic coming into our services within our cloud solution.

Incentivized

Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.

Incentivized

We have been using their Backup products especially Backup Appliances and legacy products like Intronis. We are also using their Cloud Backup Solutions for O365. This is the reason we opted for this product.

We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.

Incentivized

• Much better response times for remote transactions
• 4 year refresh cycle included with active support contracts
• More expensive than traditional firewalls (however its superior to those, not apples to apples)

Incentivized

• we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
• profile issues from Cisco were no longer a problem with Citrix.
• the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.

Incentivized