BeInContact vs. CloudTalk
BeInContact vs. CloudTalk
Product | Rating | Most Used By | Product Summary | Starting Price |
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BeInContact | N/A | BeInContact is a Cloud Contact Center Omnichannel platform. It is designed to be simple and intuitive in its use while being flexible and agile in its configuration. Features are included out of the box and can be activated at any time: ACD, IVR, AI, Call recording, Predictive dialer, and complete reports. Users can deploy the Customer Service solution in just a few days, without the need to wait for implementations that take whole months. After examining… | $38 per month per seat | |
CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) |
BeInContact | CloudTalk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BeInContact | CloudTalk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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BeInContact | CloudTalk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Nextiva Contact Center Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BeInContact | CloudTalk | |
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Likelihood to Recommend | - (0 ratings) | 10.0 (45 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (1 ratings) |
Usability | - (0 ratings) | 7.7 (5 ratings) |
Support Rating | - (0 ratings) | 3.6 (11 ratings) |
Implementation Rating | - (0 ratings) | 8.2 (1 ratings) |
BeInContact | CloudTalk | |
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Likelihood to Recommend | BeCloud Solutions No answers on this topic | CloudTalk.io |
Pros | BeCloud Solutions No answers on this topic | CloudTalk.io |
Cons | BeCloud Solutions No answers on this topic | CloudTalk.io |
Likelihood to Renew | BeCloud Solutions No answers on this topic | CloudTalk.io |
Usability | BeCloud Solutions No answers on this topic | CloudTalk.io |
Support Rating | BeCloud Solutions No answers on this topic | CloudTalk.io |
Alternatives Considered | BeCloud Solutions No answers on this topic | CloudTalk.io |
Return on Investment | BeCloud Solutions No answers on this topic | CloudTalk.io |
ScreenShots | CloudTalk Screenshots |