BeInContact vs. Zendesk Talk
BeInContact vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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BeInContact | N/A | BeInContact is a Cloud Contact Center Omnichannel platform. It is designed to be simple and intuitive in its use while being flexible and agile in its configuration. Features are included out of the box and can be activated at any time: ACD, IVR, AI, Call recording, Predictive dialer, and complete reports. Users can deploy the Customer Service solution in just a few days, without the need to wait for implementations that take whole months. After examining… | $38 per month per seat | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
BeInContact | Zendesk Talk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BeInContact | Zendesk Talk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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BeInContact | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BeInContact | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
BeInContact | Zendesk Talk | |
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Likelihood to Recommend | BeCloud Solutions No answers on this topic | Zendesk |
Pros | BeCloud Solutions No answers on this topic | Zendesk |
Cons | BeCloud Solutions No answers on this topic | Zendesk |
Support Rating | BeCloud Solutions No answers on this topic | Zendesk |
Alternatives Considered | BeCloud Solutions No answers on this topic | Zendesk |
Return on Investment | BeCloud Solutions No answers on this topic | Zendesk |
ScreenShots |