Benefitfocus vs. bswift

It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.

Incentivized

bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.

Incentivized

• Enrollment Reports
• Customer Service
• File Feed Setup

Incentivized

• bswift breaks down each benefit into its individual components really well.
• bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
• bswift makes it easy to compare the pros and cons of several benefit alternatives

Incentivized

• Great at selling their product but not keeping their promises.
• Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
• They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.

Incentivized

• Turnaround
• Coordination with benefits department
• Coordination with Wex
• Chat interface
• Ability to solve problems

Incentivized

Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.

Incentivized

We evaluated bswift and local vendors and bswift came hands down better in followinhg - support - ROI - EDI (can be better)

Incentivized

• It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
• Bad impression on the benefits team to implement a program that didn't deliver.

Incentivized

• HR/Benefits Admin ease of use
• Employee functionality and transparency of use

Incentivized