What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
77 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Rippling

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
77 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

BenefitMall PayFocus

If you are new to payroll processing, start here. It is easy to use and you will be able to use it without a problem.
Melissa Rivera | TrustRadius Reviewer

Rippling

Rippling is perfect for companies looking to streamline HR processes and maintain an employee's lifecycle. I highly recommend Rippling for companies that need customizable reports that they can build to suit their needs. Until Rippling adjusts their pricing structure for apps, Rippling may not be the best option financially for consulting companies. The Employee Home is also a great feature that keeps everyone on the updated on birthday, anniversaries, quick links, etc.
Shane Martin | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BenefitMall PayFocus
Rippling
8.5
Employee demographic data
BenefitMall PayFocus
Rippling
8.6
Employment history
BenefitMall PayFocus
Rippling
8.3
Job profiles and administration
BenefitMall PayFocus
Rippling
8.5
Workflow for transfers, promotions, pay raises, etc.
BenefitMall PayFocus
Rippling
8.5
Organizational charting
BenefitMall PayFocus
Rippling
8.7
Organization and location management
BenefitMall PayFocus
Rippling
8.8
Compliance data (COBRA, OSHA, etc.)
BenefitMall PayFocus
Rippling
8.5

Payroll Management

BenefitMall PayFocus
Rippling
8.9
Pay calculation
BenefitMall PayFocus
Rippling
8.3
Off-cycle/On-Demand payment
BenefitMall PayFocus
Rippling
8.4
Benefit plan administration
BenefitMall PayFocus
Rippling
9.4
Direct deposit files
BenefitMall PayFocus
Rippling
9.4
Salary revision and increment management
BenefitMall PayFocus
Rippling
9.2
Reimbursement management
BenefitMall PayFocus
Rippling
8.8

Leave and Attendance Management

BenefitMall PayFocus
Rippling
9.0
Approval workflow
BenefitMall PayFocus
Rippling
9.2
Balance details
BenefitMall PayFocus
Rippling
8.8
Annual carry-forward and encashment
BenefitMall PayFocus
Rippling
9.0

Employee Self Service

BenefitMall PayFocus
Rippling
8.9
View and generate pay and benefit information
BenefitMall PayFocus
Rippling
9.0
Update personal information
BenefitMall PayFocus
Rippling
9.5
View company policy documentation
BenefitMall PayFocus
Rippling
8.6
Employee recognition
BenefitMall PayFocus
Rippling
8.2
View job history
BenefitMall PayFocus
Rippling
9.0

Asset Management

BenefitMall PayFocus
Rippling
8.4
Tracking of all physical assets
BenefitMall PayFocus
Rippling
8.4

HR Reporting

BenefitMall PayFocus
Rippling
8.1
Report builder
BenefitMall PayFocus
Rippling
8.0
Pre-built reports
BenefitMall PayFocus
Rippling
8.1
Ability to combine HR data with external data
BenefitMall PayFocus
Rippling
8.0

Onboarding

BenefitMall PayFocus
Rippling
8.7
New hire portal
BenefitMall PayFocus
Rippling
9.0
Manager tracking tools
BenefitMall PayFocus
Rippling
8.3

Performance and Goals

BenefitMall PayFocus
Rippling
8.4
Corporate goal setting
BenefitMall PayFocus
Rippling
8.3
Individual goal setting
BenefitMall PayFocus
Rippling
8.4
Line-of sight-visibility
BenefitMall PayFocus
Rippling
8.6
Performance tracking
BenefitMall PayFocus
Rippling
8.5

Performance Management

BenefitMall PayFocus
Rippling
8.5
Performance plans
BenefitMall PayFocus
Rippling
8.6
Performance improvement plans
BenefitMall PayFocus
Rippling
8.5
Review status tracking
BenefitMall PayFocus
Rippling
8.5
Review reminders
BenefitMall PayFocus
Rippling
8.5
Multiple review frequency
BenefitMall PayFocus
Rippling
8.6

Succession Planning

BenefitMall PayFocus
Rippling
8.4
Create succession plans/pools
BenefitMall PayFocus
Rippling
8.6
Candidate ranking
BenefitMall PayFocus
Rippling
8.3
Candidate search
BenefitMall PayFocus
Rippling
8.3
Candidate development
BenefitMall PayFocus
Rippling
8.3

Recruiting / ATS

BenefitMall PayFocus
Rippling
8.0
Job Requisition Management
BenefitMall PayFocus
Rippling
8.1
Company Website Posting
BenefitMall PayFocus
Rippling
8.0
Publish to Social Media
BenefitMall PayFocus
Rippling
7.9
Job Search Site Posting
BenefitMall PayFocus
Rippling
8.0
Duplicate Candidate Prevention
BenefitMall PayFocus
Rippling
8.0
Applicant Tracking
BenefitMall PayFocus
Rippling
7.9
Notifications and Alerts
BenefitMall PayFocus
Rippling
7.9

Pros

BenefitMall PayFocus

  • Easy to use
  • Making adjustments is a breeze
  • Allows custom adjustments
Felipe B. Fulgencio | TrustRadius Reviewer

Rippling

  • Time off is easy to request. As a manager, I get an email when a direct report requests it.
  • Consolidating different benefit plans into 1 place is amazing. I'm so glad I don't have to log into an insurer's website, find a group ID, etc., to enroll in a plan.
  • I can quickly get pay stubs.
Anonymous | TrustRadius Reviewer

Cons

BenefitMall PayFocus

  • So far I see no disadvantages
  • I suppose they could offer health insurance group coverage as their competitors do but I did not find any cost advantage when we had it priced out with another system
  • The submit timeline is sometimes a problem because I need to submit at EST and that puts pressure on me to have done by 1 or 2 pm AZT.
Rosemary Didato | TrustRadius Reviewer

Rippling

  • The HSA section of Rippling has been needing a revamp for about a month. When I click it, it's just a blank white screen.
  • The buttons on Rippling should lead to an area where you could chat online with someone in CS at rippling. It would be faster and more user friendly. Right now, the button takes me to the CEO, who won't be able to solve my problem quickly.
Elise Gray | TrustRadius Reviewer

Usability

BenefitMall PayFocus

No score
No answers yet
No answers on this topic

Rippling

Rippling 8.9
Based on 29 answers
Very intuitive process, features, and layout. Signing up and signing on for the first time is not daunting, unlike some other websites. Learning the layout of the website and its features is quick, easy, and actually fun using the platform they have created. I have had no problems accessing the information I needed using their software.
Dylan W. Barnes - Business and Entertainment Professional | TrustRadius Reviewer

Support Rating

BenefitMall PayFocus

No score
No answers yet
No answers on this topic

Rippling

Rippling 8.1
Based on 23 answers
Initial payroll support was ok, but the system seems to be designed for on your own support. If you need an answer, you have to spend time researching in their knowledge base. Email support seems slow sometimes. Phone support is nonexistent. There may be options to pay, but I like systems designed with strong customer support in mind where you can pick up the phone and talk to a human immediately.
Javier Teruel | TrustRadius Reviewer

Alternatives Considered

BenefitMall PayFocus

There was no place for me to track and store employees information. No HR back up. I had to email all the names and hours to my rep and hope I didn't forget anyone.
Melissa Rivera | TrustRadius Reviewer

Rippling

I think Rippling has been used differently, but overall the user experience is where Rippling wins out. I was not part of the selection process so I can't say why it was chosen over the other tools, but I imagine this ease of use played a part in it. Also pricing is my other guess.
Anonymous | TrustRadius Reviewer

Return on Investment

BenefitMall PayFocus

  • Great ROI. Allows me to save significant time.
Felipe B. Fulgencio | TrustRadius Reviewer

Rippling

  • Unsure of how much we paid to use Rippling, but I do know we are paying far less for health insurance with better policies
  • Being able to have each employee in the same place for mandatory trainings is easier to keep track of.
  • Always super simple to find my 401k contribution and change when needed
Sarah Goins | TrustRadius Reviewer

Screenshots

Pricing Details

BenefitMall PayFocus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BenefitMall PayFocus Editions & Modules

Additional Pricing Details

Rippling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rippling Editions & Modules

Edition
Recommended$8.001
  1. starting price per user, per month
Additional Pricing Details
For additional pricing details visit: https://www.rippling.com/pricing.

Rating Summary

Likelihood to Recommend

BenefitMall PayFocus
8.7
Rippling
8.7

Usability

BenefitMall PayFocus
Rippling
8.9

Support Rating

BenefitMall PayFocus
Rippling
8.1

Add comparison