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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Big Cartel

    Score10 out of 10
    N/ABig Cartel is an eCommerce platform built for artists, such as artists, designers, and musicians, to build an online store.

    $15

    per month

    Magento Open Source

    Score8.1 out of 10
    N/AMagento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.N/A

    Volusion

    Score4.8 out of 10
    N/AVolusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.

    $29

    per month

    Pricing
    Big CartelMagento Open SourceVolusion
    Editions & Modules
    Platinum
    $15
    per month
    500 Products
    $29.99
    per month
    Diamond
    $30
    per month
    Gold
    Free
    No answers on this topic
    Personal
    $29
    per month
    Pro
    $79
    per month
    Startup
    $179
    per month
    Business
    $299
    per month
    Offerings
    Pricing Offerings
    Big CartelMagento Open SourceVolusion
    Free Trial
    NoNoYes
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsA 20% discount is offered for annual billing.Pricing for Magento will vary greatly depending on outsourcing support and maintenance services.—
    More Pricing Information
    Community Pulse
    Big CartelMagento Open SourceVolusion
    Considered Multiple Products
    Big Cartel LLC
    No answer on this topic
    Adobe
    Chose Magento Open Source
    The three main reasons we went with Magento: 1. It was recommended by our NCR Counterpoint, VAR. 2. It's the best platform to integrate tightly with that NCR Counterpoint. It's also the best eventual platform to integrate with our wholesale ERP, so it's one platform to run …
    Incentivized
    Volusion LLC
    Chose Volusion
    Again, we work with all of these platforms, not just Volusion. However, we do make recommendations for Volusion based on the size of client and the need for additional customization and tuning. For clients who lack major development resources in house to maintain a platform …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Big CartelMagento Open SourceVolusion
    Online Storefront
    Comparison of Online Storefront features of Big Cartel and Magento Open Source and Volusion
    Feature
    Big Cartel
    10.0
    1 Ratings
    25% above category average
    Magento Open Source
    7.4
    29 Ratings
    5% below category average
    Volusion
    3.6
    9 Ratings
    74% below category average
    Product catalog & listings10.01 Ratings9.329 Ratings4.39 Ratings
    Product management10.01 Ratings9.029 Ratings4.39 Ratings
    Branding10.01 Ratings6.727 Ratings3.69 Ratings
    Mobile storefront10.01 Ratings4.029 Ratings1.28 Ratings
    Product variations10.01 Ratings9.327 Ratings4.78 Ratings
    Website integration10.01 Ratings8.326 Ratings3.38 Ratings
    Visual customization10.01 Ratings5.728 Ratings5.19 Ratings
    Bulk product upload00 Ratings9.027 Ratings4.28 Ratings
    CMS00 Ratings5.027 Ratings2.27 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Big Cartel and Magento Open Source and Volusion
    Feature
    Big Cartel
    10.0
    1 Ratings
    26% above category average
    Magento Open Source
    7.0
    29 Ratings
    9% below category average
    Volusion
    3.6
    9 Ratings
    72% below category average
    Checkout user experience10.01 Ratings8.729 Ratings3.79 Ratings
    Abandoned cart recovery00 Ratings5.324 Ratings3.67 Ratings
    Online Payment System
    Comparison of Online Payment System features of Big Cartel and Magento Open Source and Volusion
    Feature
    Big Cartel
    10.0
    1 Ratings
    18% above category average
    Magento Open Source
    8.6
    27 Ratings
    3% above category average
    Volusion
    4.1
    8 Ratings
    68% below category average
    eCommerce security10.01 Ratings8.627 Ratings4.18 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Big Cartel and Magento Open Source and Volusion
    Feature
    Big Cartel
    10.0
    1 Ratings
    26% above category average
    Magento Open Source
    6.4
    29 Ratings
    18% below category average
    Volusion
    2.6
    9 Ratings
    99% below category average
    Promotions & discounts10.01 Ratings9.329 Ratings4.89 Ratings
    Personalized recommendations00 Ratings2.022 Ratings1.88 Ratings
    SEO00 Ratings8.025 Ratings1.28 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Big Cartel and Magento Open Source and Volusion
    Feature
    Big Cartel
    10.0
    1 Ratings
    22% above category average
    Magento Open Source
    9.6
    29 Ratings
    18% above category average
    Volusion
    2.9
    9 Ratings
    94% below category average
    Order processing10.01 Ratings9.328 Ratings3.69 Ratings
    Inventory management10.01 Ratings9.326 Ratings2.28 Ratings
    Shipping10.01 Ratings9.325 Ratings3.08 Ratings
    Custom functionality10.01 Ratings10.027 Ratings2.67 Ratings
    Multi-site management00 Ratings10.026 Ratings3.02 Ratings
    Best Alternatives
    Big CartelMagento Open SourceVolusion
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Big CartelMagento Open SourceVolusion
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (30 ratings)
    1.5
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    1.0
    (12 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    1.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Big CartelMagento Open SourceVolusion
    Likelihood to Recommend
    Big Cartel LLC
    It's well suited for simple e-commerce and basic inventory management needs.
    Incentivized
    Read full review
    Adobe
    Magento Open Source is an excellent choice for businesses that need a highly customizable and scalable solution and (most of all) have the technical resources to support it. It's ideal for mid-to-large-sized businesses with complex product catalogs that require complete ownership and control, particularly those with complexities such as multi-country/multi-currency stores.
    Incentivized
    Read full review
    Volusion LLC
    Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.
    Incentivized
    Read full review
    Pros
    Big Cartel LLC
    • It's very easy to use and does not require a lot of configuration or setup.
    • It has been extremely reliable. Clients never have issues with purchasing from it and it has always has been up for us.
    • It's very fast. It loads quick both on the consumer/front end and also admin/backend.
    • Pricing model is flat, not percentage of transactions.
    Incentivized
    Read full review
    Adobe
    • It is very good when it comes to search engine optimization as it makes a good use of keywords and tags to improve the SEO score. It increases the chances of ranking up of the eCommerce store in the search engine rankings.
    • It makes the store in a very optimized way and despite being a very advanced system it is still very lightweight when it comes to website speed. The pages have a comparatively low loading time and a good speed.
    • It provides a lot more advance reporting features which are very helpful for businesses to do their planning.
    Incentivized
    Read full review
    Volusion LLC
    • Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
    • Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
    • Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.
    Incentivized
    Read full review
    Cons
    Big Cartel LLC
    • For our needs I really can't think of anything!
    Incentivized
    Read full review
    Adobe
    • Magento is not easy for a layman who is not tech-savvy to manage the website.
    • Magento is one of the only modern shopping carts in which one must manually clear the cache and "reindex".
    • Magneto has a lot of technical glitches - more than most of the other shopping carts we work with. Most are minor.
    Incentivized
    Read full review
    Volusion LLC
    • API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
    • Not as customizable as most ecommerce platforms
    • Not as many integration options as most platforms
    Incentivized
    Read full review
    Likelihood to Renew
    Big Cartel LLC
    No answers on this topic
    Adobe
    It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
    Read full review
    Volusion LLC
    When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.
    Read full review
    Usability
    Big Cartel LLC
    No answers on this topic
    Adobe
    Magento has a relly step learning curve. This means that you need to find experienced developers who can lead junior ones, otherwise the overall development process can be a disaster. However, once you are comfortable in developing on the platform, the customization capability are basically limitless and you can adapt the platform to any use case you can imagine. Also, there are many alredy developed marketplace modules that can solve, out of the box, many problems you may face.
    Incentivized
    Read full review
    Volusion LLC
    I know what to do to add a new product, promotion or do an analysis of sales.
    Incentivized
    Read full review
    Support Rating
    Big Cartel LLC
    No answers on this topic
    Adobe
    No answers on this topic
    Volusion LLC
    You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.
    Incentivized
    Read full review
    Implementation Rating
    Big Cartel LLC
    No answers on this topic
    Adobe
    No answers on this topic
    Volusion LLC
    It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).
    Read full review
    Alternatives Considered
    Big Cartel LLC
    No answers on this topic
    Adobe
    In looking at a different platform to migrate to from Magento 1, we looked primarily at Big Commerce, Shopify and Shopify Plus. Our host was very negative about Magento 2, but we determined after a couple years it was due to the fact it had even more complexity (and very different) than Magento 1. Shopify Plus was attractive, but the cost factor for two sites led us back to Magento 2.
    Incentivized
    Read full review
    Volusion LLC
    While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)
    Read full review
    Return on Investment
    Big Cartel LLC
    • The basic plan at $10/month easily saves us that in time from having to manage our own e-commerce system on our own site.
    Incentivized
    Read full review
    Adobe
    • Better Total Cost of Ownership than bespoke e-commerce solutions due to being open source and the wide range of free/commercial extensions available to extend the platform.
    • Often more extensive to set up and maintain than other open source alternatives, such as WooCommerce.
    Read full review
    Volusion LLC
    • Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.
    Read full review
    ScreenShots

    Volusion Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot