Bigleaf Networks in Beaverton offers their cloud-first SD-WAN, providing enterprise-grade Internet connectivity for business’ critical Cloud technologies.
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Cisco Meraki SD-WAN
Score 8.8 out of 10
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Cisco Meraki SD-WAN is a software-defined WAN offering transport independence, application optimization, intelligent path control, and secure connectivity.
Bigleaf is great for getting good performance out of two mediocre ISPs. Bigleaf is great for getting the combined bandwidth of two or more ISPs without having to subscribe to higher tiers with the ISP. I can't imagine Bigleaf would do much good for a business with only one ISP. Reporting with Bigleaf is helpful in documenting any issues with an ISP - I can show an ISP performance history if we experience a problem.
At our level, we had to optimize our 3 internet links (MPLS and LTE) with applications like O365, SAP, Microsoft CRM Dynamics and our collaborative work tools like Teams. We also had to ensure that both client workstations and servers could communicate with minimal latency with our Microsoft Intune infrastructure.
Meraki has been beautifully done for people who are actually very lean on the IT infrastructure as in resources wise. So Meraki is a very good solution to give them the simplicity on a single glass plan where they can actually have visibility over all their networks on a single glass plane by a click of button, they could actually see what's happening. They could actually do troubleshooting on the fly, including packet capture, which is such a smooth feature. Usually myself including I've been have an engineering background, all my ears packet capture, I've never seen that smooth and easy to operate that you can actually have a high level understanding or deep level depending on how much you want to go in with the click of a button. That's so beautiful. I mean everything for me Meraki is point of kind of a go ahead for everyone.
The platform itself is very feature-rich. One of the difficulties we find is that to do things, for example, in terms of monitoring and obtaining data, it's not consistent. There are multiple interfaces to get them, but you can't get the same data through all interfaces. So you end up having to try to find either the least common denominator or we have to build our own code that then mines through all the interfaces and that becomes very problematic.
The other problem we've found is that there are issues where the same amount of expected software quality isn't really there in all releases. Cisco breaks things out by like shorter or long-lived release trains. And the long-lived release trains tend to have good quality by the time you get to the second or third release within it. But then those are skips. There are like 12, 18 months skips in between those. So if you start releasing features on versions in between there practically to be safe, you have to wait until you know much later. So to be able to see new future capabilities as they come out and deploy those readily needs to improve, it needs to be much faster.
Any time we've had a problem, Bigleaf support has been readily available in English. Support seems competent, and when one hardware device failed we were quickly provided with a replacement
Fast and efficient. The only issue currently is that the support is only overseas support and not in South Africa, which causes delays in resolution for some cases. Escalating issues is quite simple and the opening of new cases from the dashboard is easy. I have never had a support issue that could not be resolved.
Bigleaf doesn't add a security layer. Competitors we looked at all bundled in security from Cisco or Fortinet, and we didn't want to learn another product and have a competing security layer. With Bigleaf we are able to leverage our existing security solution.
The Sonic wall and Cisco ASA required a lot of trial and error to get up and running. Rules and configurations were difficult to setup and were not intuative. Meraki is very ituative.
Once your template is set up Meraki is easy to scale. Even creating the template is easy and I was able to learn enough in 4 hours to build, test, and deploy templates for our locations. Best part is you can stage your deployment by adding a unit to a template even before taking it out of the box.
It was mostly around logs. I mean I understand because the aim is to provide the simplified solution to the people as an end user, be it an IT manager or the oil team. So I understand where you don't have lots of tools assigned where you can actually take help from the track. But in terms of having that logging information, I think that's where it's been a bit of a kind of journey where struggling, we have been struggling there.
