Bigleaf offers a straightfoward and effective SD-WAN at a fair price
January 14, 2020

Bigleaf offers a straightfoward and effective SD-WAN at a fair price

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bigleaf

We use Bigleaf across the entire organization at about a dozen sites. It moderates our two ISPs at each site to give us optimal performance and reliability. Before adding Bigleaf, we had difficulty with sites being down when a primary ISP failed or experiencing poor performance when an ISP was performing poorly.

Pros

  • Does not add a security layer - We have our own security layer and did not want an additional one.
  • Combines bandwidth from multiple ISPs to provide a bigger pipe.

Cons

  • I can't think of anything to add here. It perfectly meets our needs!
  • Bigleaf has dramatically improved our internet uptime and provides metrics to track that.
  • Bigleaf protects our internet performance by balancing ISPs so we don't experience poor performance when one ISP has a problem.
Bigleaf doesn't add a security layer. Competitors we looked at all bundled in security from Cisco or Fortinet, and we didn't want to learn another product and have a competing security layer. With Bigleaf we are able to leverage our existing security solution.
Any time we've had a problem, Bigleaf support has been readily available in English. Support seems competent, and when one hardware device failed we were quickly provided with a replacement.

Do you think Bigleaf delivers good value for the price?

Yes

Are you happy with Bigleaf's feature set?

Yes

Did Bigleaf live up to sales and marketing promises?

Yes

Did implementation of Bigleaf go as expected?

Yes

Would you buy Bigleaf again?

Yes

Bigleaf is great for getting good performance out of two mediocre ISPs. Bigleaf is great for getting the combined bandwidth of two or more ISPs without having to subscribe to higher tiers with the ISP. I can't imagine Bigleaf would do much good for a business with only one ISP. Reporting with Bigleaf is helpful in documenting any issues with an ISP - I can show an ISP performance history if we experience a problem.

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