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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigtincan Readiness

    Score8.5 out of 10
    N/ABigtincan Readiness, formerly Brainshark, is a platform for data-driven sales enablement and readiness. It helps companies prepare their client-facing teams with knowledge, skills and insights to perform at the highest level.N/A

    Showpad eOS®

    Score7.9 out of 10
    N/AShowpad is an Enablement Operating System (eOS™) that aligns sales and marketing teams around high-impact buyer interactions while generating the insights needed to continuously improve conversion rates.N/A
    Pricing
    Bigtincan ReadinessShowpad eOS®
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bigtincan ReadinessShowpad eOS®
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—There is also an Ultimate package available. Pricing for Ultimate is available by custom quote only. Contact Showpad for Ultimate pricing.
    More Pricing Information
    Community Pulse
    Bigtincan ReadinessShowpad eOS®
    Considered Both Products
    Bigtincan
    No answer on this topic
    Bigtincan
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    85%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    75%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    85%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    71%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Bigtincan ReadinessShowpad eOS®
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Paperflite
    Score8 out of 10
    Enterprises
    No answers on this topic
    Scratchpad
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bigtincan ReadinessShowpad eOS®
    Likelihood to Recommend
    9.0
    (54 ratings)
    8.4
    (16 ratings)
    Likelihood to Renew
    8.2
    (39 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (9 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (7 ratings)
    7.7
    (3 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Bigtincan ReadinessShowpad eOS®
    Likelihood to Recommend
    Bigtincan
    Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
    Incentivized
    Read full review
    Bigtincan
    Any person who is interested in understanding the level of engagement from a client needs Showpad. It is a must-have software if you have people within your organization that are customer-facing. If your role is primarily communicating with employees within your own organization, then this software might not be as useful to you. For those in sales, account management, or who needs to know if your recipient has seen your emails/content, this is a useful tool.
    Incentivized
    Read full review
    Pros
    Bigtincan
    • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
    • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
    • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
    Incentivized
    Read full review
    Bigtincan
    • User-Friendly. The ability to easily customize to fit your needs
    • Delivering content easily and quickly, reducing cost for print, and out of date information
    • Reporting. Providing the analytical function to track what content has been utilized or not utilized and become more efficient in the type of information you share
    • Offline Use. The ability to be able to view content offline
    Incentivized
    Read full review
    Cons
    Bigtincan
    • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
    • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
    Read full review
    Bigtincan
    • Version control is an issue. Would be nice to go back to previous versions of a file.
    • The in-app viewing experience feels a little rigid. Prefer to download the files before viewing.
    • The main landing page is a little more cluttered than I would like.
    Incentivized
    Read full review
    Likelihood to Renew
    Bigtincan
    Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
    Read full review
    Bigtincan
    No answers on this topic
    Usability
    Bigtincan
    From the user side, it is great. Easy to see assigned courses and what's been completed. The admin side has a longer learning curve, and takes some playing around to understand well. There are still some times when I have to think, "how do I do x again?" With that there are probably features we are not taking advantage of
    Incentivized
    Read full review
    Bigtincan
    No answers on this topic
    Reliability and Availability
    Bigtincan
    I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
    Read full review
    Bigtincan
    No answers on this topic
    Support Rating
    Bigtincan
    We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
    Incentivized
    Read full review
    Bigtincan
    I have not been involved with support from Showpad so I am not entirely sure. However, we have received some emails from our help desk about an outage and it seems like it didn't last very long so I would say that it was pretty effective support to that extent.
    Incentivized
    Read full review
    Online Training
    Bigtincan
    The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
    Read full review
    Bigtincan
    No answers on this topic
    Implementation Rating
    Bigtincan
    Their ongoing support after implementation is excellent and easy to access...
    Read full review
    Bigtincan
    No answers on this topic
    Alternatives Considered
    Bigtincan
    There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
    Read full review
    Bigtincan
    The only option our company used was cloud-based file-sharing services (Box, Dropbox, etc) and emails like Outlook or Gmail. Both options make it hard for version control and for ease of navigation. Generally, end-users had an easier time finding content on Showpad.
    Incentivized
    Read full review
    Return on Investment
    Bigtincan
    • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
    • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
    Incentivized
    Read full review
    Bigtincan
    • It has improved sales reps in becoming audible ready on different topics via lots of practice via LearnCore.
    • It has made the job more interesting by employing competitions.
    • It has made our reps more polished and client facing out in the field and has reduced ramp up time on new hires.
    Incentivized
    Read full review
    ScreenShots

    Showpad eOS® Screenshots

    Screenshot of Content relevant to an opportunity, recommended by marketing and machine learning.Screenshot of A secure branded environment, used to share content and collaborate with buyers and colleagues.Screenshot of Showpad analytics, that support content decisions based on measured performance, and helps users coach their sales teams on best practices.