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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BIME Analytics (discontinued)

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.

    $490

    Per Month (Billed Annually)

    Databox

    Score10 out of 10
    N/ADatabox is business intelligence software built for teams that need fast, actionable insights.

    $79

    per month

    Pricing
    BIME Analytics (discontinued)Databox
    Editions & Modules
    Base Plan
    $490
    Per Month (Billed Annually)
    Big Data
    $690
    Per Month (Billed Annually)
    Free
    $0
    1 user, 3 data sources & 50 AI credits/mo included
    Analyst
    $89
    per month 1 user, 5 data sources & 150 AI credits/mo included
    Team
    $249
    per month 3 users, 10 data sources & 500 AI credits/mo included
    Agency
    Starting at $99
    per month 4 clients, unlimited users, 20 data sources & 300 AI credits/mo included
    Custom
    Contact us
    More users, More data sources, More AI credits/mo, We optimize it as your needs
    Offerings
    Pricing Offerings
    BIME Analytics (discontinued)Databox
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing.
    More Pricing Information
    Features
    BIME Analytics (discontinued)Databox
    BI Standard Reporting
    Comparison of BI Standard Reporting features of BIME Analytics (discontinued) and Databox
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    20% above category average
    Databox
    9.3
    8 Ratings
    13% above category average
    Customizable dashboards10.01 Ratings8.98 Ratings
    Report Formatting Templates10.01 Ratings8.98 Ratings
    Pixel Perfect reports00 Ratings10.05 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of BIME Analytics (discontinued) and Databox
    Feature
    BIME Analytics (discontinued)
    9.3
    1 Ratings
    15% above category average
    Databox
    8.6
    8 Ratings
    7% above category average
    Drill-down analysis8.01 Ratings8.06 Ratings
    Formatting capabilities10.01 Ratings8.98 Ratings
    Report sharing and collaboration10.01 Ratings9.48 Ratings
    Integration with R or other statistical packages00 Ratings7.93 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of BIME Analytics (discontinued) and Databox
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    20% above category average
    Databox
    8.3
    8 Ratings
    1% above category average
    Publish to Web10.01 Ratings8.96 Ratings
    Publish to PDF10.01 Ratings8.97 Ratings
    Report Delivery Scheduling10.01 Ratings8.98 Ratings
    Report Versioning00 Ratings7.74 Ratings
    Delivery to Remote Servers00 Ratings7.13 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of BIME Analytics (discontinued) and Databox
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    22% above category average
    Databox
    7.7
    7 Ratings
    4% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings8.36 Ratings
    Location Analytics / Geographic Visualization10.01 Ratings7.04 Ratings
    Predictive Analytics00 Ratings7.95 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of BIME Analytics (discontinued) and Databox
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    16% above category average
    Databox
    -
    Ratings
    Multi-User Support (named login)10.01 Ratings00 Ratings
    Role-Based Security Model10.01 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of BIME Analytics (discontinued) and Databox
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    25% above category average
    Databox
    -
    Ratings
    Responsive Design for Web Access10.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings00 Ratings
    Best Alternatives
    BIME Analytics (discontinued)Databox
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BIME Analytics (discontinued)Databox
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (3 ratings)
    Data Sharing and Collaboration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Data Sources
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BIME Analytics (discontinued)Databox
    Likelihood to Recommend
    Discontinued Products
    Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
    Incentivized
    Read full review
    Databox
    I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy to create reports
    • Easy to edit
    • Easy to customize
    Incentivized
    Read full review
    Databox
    • Create dashboards from a variety of data sources.
    • Set & track goals based on the data and metrics provided.
    • Send alerts and scorecard updates to Slack and email automatically.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • It was SLOW!
    • Some of the graphs can be confusing
    • Not really set up for a single vertical company.
    Incentivized
    Read full review
    Databox
    • Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Databox
    Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Databox
    I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
    Incentivized
    Read full review
    Databox
    Databox is unique in its ability to report from multiple data sources. Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox. Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone. Tableau is also superior with customization
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    No answers on this topic
    Databox
    • It has helped us to show our value to clients
    • Easily digestible dashboards make it easy to understand what you're looking at
    Incentivized
    Read full review
    ScreenShots

    BIME Analytics (discontinued) Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Databox Screenshots

    Screenshot of Better-informed actions by you, your team, or agents.Screenshot of Combine your performance data with AI-powered analysis and workflows, so you can analyze, report, and take better-informed action faster.Screenshot of Use MCP connectors to bring trusted Databox data into your AI tools and get answers grounded in your business performance.Screenshot of Create clear dashboards and reports that keep everyone aligned on performance and the metrics that matter.Screenshot of Bring all your data together in one place, with consistent metrics you can confidently use to make decisions.Screenshot of Connect your favorite tools and bring all your data into one place for a complete view of your performance.