A powerful dashboard tool with a lower price than similar competitors
August 20, 2019

A powerful dashboard tool with a lower price than similar competitors

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Databox

Databox is used as our agency's BI/dashboard tool to pull in analytics from various data points and create a more seamless display of KPIs and other metrics. We use the tool for both our own analytics, as well as create dashboards for clients as a way to easily report what is happening with their digital marketing efforts.
  • Pulls in analytics from various digital data points.
  • Easily design and create custom dashboards.
  • Saves time and energy by creating a real-time measurement.
  • Tracks goals and measures various KPIs.
  • Lacks integration with several tools we use for digital marketing.
  • Can be a bit complicated to get everything set up.
  • The white label/company branding requires the business plan which is very expensive with not enough value add.
  • Saves the marketing team time from having to create manual reports.
  • Allows marketing to report to sales and leadership as to the success of the marketing efforts.
  • Measures the ROI of each marketing channel.
Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
Databox has a good support system and is very responsive to inquiries, issues, and general questions. In addition, their knowledge base (https://help.databox.com/) is a robust resource with a lot of helpful articles, FAQs, step-by-step instructions and more to help the more independent user who would rather avoid contacting customer service directly.
Databox and Grow are similar tools, and truthfully, Grow is a more powerful platform with more sophisticated reporting, integrations, and a larger feature set. However, Grow is significantly more expensive and Databox has the features you need most for less of an investment. I just found Databox to be a better overall value.
Previously, we had to pull in the data manually and either create powerpoint slide decks or use Data studio which is nice, but not as seamless as Databox. Databox is great for marketers at any level as it can easily grow and expand depending on your needs and sophistication. It is light eight enough for small businesses and mid-market firms, but can also be beneficial for larger enterprises.

Databox Feature Ratings

Pre-built visualization formats (heatmaps, scatter plots etc.)
Location Analytics / Geographic Visualization
Predictive Analytics
Customizable dashboards
Report Formatting Templates
Pixel Perfect reports
Drill-down analysis
Formatting capabilities
Integration with R or other statistical packages
Report sharing and collaboration
Publish to Web
Publish to PDF
Report Versioning
Report Delivery Scheduling
Delivery to Remote Servers