TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bird

    Score8.5 out of 10
    N/ABird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.

    $45

    per month 3000 monthly contacts

    SimplyBook.me

    Score9.9 out of 10
    N/ASimplyBook.me is an appointment booking system that improves customer service. It is designed to make the booking process simpler and more efficient.

    $9.90

    per month

    Pricing
    BirdSimplyBook.me
    Editions & Modules
    API Pricing - WhatsApp
    $0.01
    per message
    API Pricing - Voice
    $0.01
    per minute
    API Pricing - SMS
    $0.01
    per message
    API Pricing - Numbers
    $1
    per month
    Pro
    $50
    per month
    Pro Plus
    $150
    per month
    Start Up
    Free
    Custom Plan
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    BirdSimplyBook.me
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$10 bookings
    Additional Details——
    More Pricing Information
    Community Pulse
    BirdSimplyBook.me
    Considered Both Products
    Bird (formerly MessageBird)
    No answer on this topic
    SimplyBook.me
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    9 Answers
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    BirdSimplyBook.me
    Small Businesses
    Telegram
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    User Ratings
    BirdSimplyBook.me
    Likelihood to Recommend
    5.3
    (3 ratings)
    7.4
    (15 ratings)
    User Testimonials
    BirdSimplyBook.me
    Likelihood to Recommend
    Bird (formerly MessageBird)
    MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain.
    Incentivized
    Read full review
    SimplyBook.me
    SimplyBook.me is actually well suited for product/service based business which require one to one involvement with clients or prospects or if the users need support. SimplyBook.me comes really handy for booking the concerned person's time slot as per their availibility or open time, both parties can see their availibility and connect/sync accordingly.
    Incentivized
    Read full review
    Pros
    Bird (formerly MessageBird)
    • Call reminders and follow up incl reviews
    • Easy for the client to access the call without needing to download software
    • Customizable branding
    Incentivized
    Read full review
    SimplyBook.me
    • It is nice web application through which we can manage our meetings and events.
    • it have simple user interface and very user friendly
    • It have notification , through which we get alert message about our meetings , event , task, and much more
    • We can Upload many documents into this for our references and futures purpose
    Incentivized
    Read full review
    Cons
    Bird (formerly MessageBird)
    • SMS authentication is pricey (like other players)
    • Lack dedicated SMS phone numbers for Brazil
    Incentivized
    Read full review
    SimplyBook.me
    • Schedule delay for beyond a day because there are times when I want to book beyond 3 or 4 days but I have to instead remember to come back before 1 day to set the reminder.
    • Confusing to pay for different features because many times I have found it unclear what features will be available to a paid user and what still will need to be paid for.
    • The interface is not easy, it takes time to adjust to things and find the options you find, navigation becomes relatively easier once you get the hang of the app.
    Incentivized
    Read full review
    Alternatives Considered
    Bird (formerly MessageBird)
    Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through two agents and you could have a bad end user or customer experience.
    Incentivized
    Read full review
    SimplyBook.me
    This software works far better for this specific industry when placing candidates in the medical field. The reason why is client information for companies and candidates is important to provide to each party. Calendly does an okay job at this but the integration could use work. EngageBay has a lot of other tools and isn't primarily a calendar tool but the calendar has basic features we used.
    Incentivized
    Read full review
    Return on Investment
    Bird (formerly MessageBird)
    • Easy video calling for scheduled appointments has meant customer retention as they don't need specific software etc to have a call.
    • Negative impact whilst our internet has been slow as I've been unable to use the product well as dial in to the call using a phone option.
    • Emails reminders has meant more clients turning up for the calls leading to retained income and happier customers.
    Incentivized
    Read full review
    SimplyBook.me
    • In around an hour or so, I have been able to solve my worries about getting paid, organizing my time, leaving me the time and energy to teach and to concentrate on promoting my business.
    • It's allowed me, in one stroke, to move forward my plans to add native-speaking language tutors to engage in follow-up courses.
    Incentivized
    Read full review
    ScreenShots

    SimplyBook.me Screenshots

    Product screenshotScreenshot of Week ScheduleScreenshot of Beauty Booking website example 1Screenshot of Beauty Booking website example 2Screenshot of Beauty Booking website example 3