Best solution for appointment booking/scheduling
June 06, 2022

Best solution for appointment booking/scheduling

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SimplyBook.me

We offer our clients to book appointment slots using "SimplyBook.me" as per their best availibity. It helps us to connect with the leads, prospects and clients in our open time. Also, it provides us ability to receive payments through PayPal and many more payment methods for paid consultations through the same tool.

Pros

  • Share calendar and open time with clients to book meetings.
  • Ability to share booking links and availibility through social media.
  • Can be integrated to various customer management systems through API.

Cons

  • Pricing per person should be cheaper from the competitor tools.
  • The UI hasn't been updated in a while, it should be updated to give a fresh look to the tool.
  • It doesn't have option to accept payments via PayUBiz. It'd be great if this integration can be provide, will really help us integrate other business channels.
  • users can book slots
  • gives a sense of visibility of the consultant's open time and availibility throughout the month
  • easy to manage and track previous, upcoming meetings, imp notes, MOMS during the session
  • user doesn't have to take out time and call/email to know the availibility
  • consultants can easily connect/sync with concerned users who actually require help
  • it saves time and additional overhead cost
I've used pretty much all known tools but there's something or the other missing. Some are complex to use, some are not compatible through the api, some ask for access to our internal databases and some doesn't execute it well. The main reason behind choosing SimplyBook.me was that it is straight forward, it's UI is simple to use and it offers realtime connectivity with our product and services pages.

Do you think SimplyBook.me delivers good value for the price?

Yes

Are you happy with SimplyBook.me's feature set?

Yes

Did SimplyBook.me live up to sales and marketing promises?

Yes

Did implementation of SimplyBook.me go as expected?

Yes

Would you buy SimplyBook.me again?

Yes

SimplyBook.me is actually well suited for product/service based business which require one to one involvement with clients or prospects or if the users need support. SimplyBook.me comes really handy for booking the concerned person's time slot as per their availibility or open time, both parties can see their availibility and connect/sync accordingly.

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