TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bitdefender GravityZone

    Score7.8 out of 10
    N/ABitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.

    $149

    per month 5 devices (minimum)

    Cisco Secure Endpoint

    Score8.7 out of 10
    N/ACisco Secure Endpoint is a comprehensive, cloud-managed endpoint security solution designed to protect devices from advanced malware and cyber threats throughout the entire attack lifecycle—before, during, and after an attack. It offers powerful prevention capabilities to identify and stop threats before they compromise your systems, using multifaceted techniques including risk-based vulnerability management and posture assessments. The solution provides deep visibility and advanced detection…N/A
    Pricing
    Bitdefender GravityZoneCisco Secure Endpoint
    Editions & Modules
    GravityZone Small Business Security
    $284.99
    per year 10 devices
    GravityZone Business Security
    $369.99
    per year 10 devices
    GravityZone Business Security Premium
    $814.99
    per year 10 devices
    GravityZone Business Security Premium
    Contact Sales
    GravityZone Business Security Enterprise
    Contact Sales
    GravityZone XDR
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Bitdefender GravityZoneCisco Secure Endpoint
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details5 device license purchase minimum. Discounts available for multi-year subscriptions. 1st year discounts available (up to 30% off displayed price).—
    More Pricing Information
    Community Pulse
    Bitdefender GravityZoneCisco Secure Endpoint
    Considered Both Products
    Bitdefender
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    55 Answers
    94%
    Would buy again
    33 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    55 Answers
    100%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    56 Answers
    97%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    50 Answers
    100%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    51 Answers
    100%
    Implementation went as expected
    31 Answers
    Features
    Bitdefender GravityZoneCisco Secure Endpoint
    Endpoint Security
    Comparison of Endpoint Security features of Bitdefender GravityZone and Cisco Secure Endpoint
    Feature
    Bitdefender GravityZone
    8.1
    63 Ratings
    5% below category average
    Cisco Secure Endpoint
    9.2
    43 Ratings
    8% above category average
    Anti-Exploit Technology9.258 Ratings9.442 Ratings
    Endpoint Detection and Response (EDR)10.057 Ratings9.443 Ratings
    Centralized Management5.663 Ratings9.343 Ratings
    Hybrid Deployment Support5.842 Ratings8.55 Ratings
    Infection Remediation6.358 Ratings9.143 Ratings
    Vulnerability Management10.056 Ratings9.142 Ratings
    Malware Detection9.862 Ratings9.443 Ratings
    Best Alternatives
    Bitdefender GravityZoneCisco Secure Endpoint
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    ESET PROTECT
    Score8.7 out of 10
    ESET PROTECT
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bitdefender GravityZoneCisco Secure Endpoint
    Likelihood to Recommend
    5.7
    (72 ratings)
    8.8
    (46 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    4.5
    (1 ratings)
    Usability
    5.6
    (7 ratings)
    8.9
    (41 ratings)
    Availability
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.6
    (54 ratings)
    9.2
    (43 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bitdefender GravityZoneCisco Secure Endpoint
    Likelihood to Recommend
    Bitdefender
    Bitdefender had been a great replacement for our previous product - it was painless to make the switch with very few issues. We tested in a VM lab a few different offerings, but Bitdefender was the one that covered everything we required at the time and allowed us to be able to expand the offering simply.
    Incentivized
    Read full review
    Cisco
    To handle modern cyber threats such as malware, ransomware, and other known and unknown threats, Cisco Secure Endpoint is a handy option because it is EDR-capable, always updated, and effectively hunts for threats and blocks them before they cause harm to the business. It is reliable, and I recommend it because it has always protected our business from cyber threats.
    Incentivized
    Read full review
    Pros
    Bitdefender
    • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
    • The cloud-based console provides for easy computer management and deployment.
    • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
    • Computers can be grouped into different categories, with different policies automatically deployed to each category.
    • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
    Incentivized
    Read full review
    Cisco
    • Once we, I guess one turned out that path because we have a small IT team, one of the big factors that came into play is how easy it was to deploy and the kind of security it provides for your endpoint devices. For us, it's got all those AI capabilities that really help. So traditionally when there was an incident on Alert on an antivirus program, you'd have a couple of guys run across the office to try to pull a plug. One of the awesome features with Secure Endpoint is its isolation mode that clamps down endpoint devices and then just isolate it. It's connected to, I think Cisco's tell us the threat intel environment. So they've got up-to-date metrics and fixes on threats out in the wild. And once they detect that, they apply it across your whole brand. So yeah, really effective for us.
    • One of the things that really stands out is the retrospective detections. So say something's detected two weeks later of a product that you had on your system. Initially it scanned it past, but then they discover vulnerability. The product has the ability to come back and retrospectively apply restrictions on specific applications you have on your environment. So I think that's one key winner.
    Incentivized
    Read full review
    Cons
    Bitdefender
    • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
    • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
    • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
    Incentivized
    Read full review
    Cisco
    • Frequent name changes are not helpful
    • Some of the reports that get sent are very high-end reports with lots of information. It would be nice if there was a simplified report that could be sent automatically when an issue is identified on a computer
    Incentivized
    Read full review
    Likelihood to Renew
    Bitdefender
    It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
    Incentivized
    Read full review
    Cisco
    the renewal must be studied with different factors
    Incentivized
    Read full review
    Usability
    Bitdefender
    On the whole I find the product very easy to use but some features need me to do some digging about in the console menus to find everything. I think if the interface used a bit less jargon and more clear plain language, it would be easier to find how to do things within the console.
    Incentivized
    Read full review
    Cisco
    The interface is extremely difficult to navigate, even for a moderately familiar user. All the dashboards look the same, but have different functionalities. It looks like the place where you performed that task last time, but in fact the option you want is on a different dashboard. The menu is hard to navigate because the menu items are labeled with misleading descriptions or jargon specific to the product. This makes it even harder to find what you need. On the other hand, it does most of what you need it to do automatically, which helps the usability dramatically.
    Incentivized
    Read full review
    Reliability and Availability
    Bitdefender
    Yes its very available. The software continues to protect you even if you are offline. It constantly runs in the background and will check for updates again once back online.
    Incentivized
    Read full review
    Cisco
    no complain and no issue with availability
    Incentivized
    Read full review
    Performance
    Bitdefender
    The console is quite fast and responsive, and once you start to get used to it, it is easy to use and you can see the main dashboard status at a glance. You can then dig deeper into the individual Companies / Endpoint clients and check the status of each. The software itself is not heavy on system resources in each PC.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    Bitdefender
    Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
    Incentivized
    Read full review
    Cisco
    In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
    Incentivized
    Read full review
    In-Person Training
    Bitdefender
    The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Online Training
    Bitdefender
    The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    Bitdefender
    No answers on this topic
    Cisco
    no participation in implementation
    Incentivized
    Read full review
    Alternatives Considered
    Bitdefender
    We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
    Incentivized
    Read full review
    Cisco
    Cisco Secure Endpoint is an advanced EDR solution that is highly effective and scalable. Our experience previously with MalwareBytes and Microsoft Defender was not horrible, but these products were not as effective and did not integrate well with our other security products to allow us to monitor and react quickly to address threats that were within our network. Key to any security effort is mitigation and the ability to quickly identify and respond so any damage can be avoided or limited.
    Incentivized
    Read full review
    Scalability
    Bitdefender
    I give it this rating because one you have the console running, you can add or remove whole companies, add computer endpoints (and remove them), and easily create and deploy endpoint packages to the machines that need the software. Once installed, the software starts to report back to the Bitdefender servers and the number of active licences is then seen and billed.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    Bitdefender
    • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
    • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
    • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
    Incentivized
    Read full review
    Cisco
    • Cisco Secure Endpoint increases visibility into threats on our endpoints, thereby reducing the risk of threat infestation.
    • By automatically responding to threats, the tool protects our data and workforce in a timely manner.
    • It includes reporting features that help our teams investigate threats more thoroughly and take appropriate action.
    Incentivized
    Read full review
    ScreenShots