It is well suited especially for users that access or store sensitive/confidential data on their computers. In the case of where users are accessing confidential data over the network, it is highly recommended to use Bitlocker to encrypt the computer. In the case where users are storing confidential data on their computer, it should be a requirement that BitLocker is used/enabled. It would be less appropriate if someone was using a computer and they were not dealing with any sensitive data, or in cases where the computer is used for recreational purposes (browsing the web, playing games, etc).
Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
Even if it's the best we tested, I think write performance could be improved. Maybe with dedicated hardware inside the TPM?
No integration with OS password is a shame as most others have it and it is Microsoft on Microsoft so they can probably do it better then anyone else and safer.
I wish they would support multiple passwords like FileVault on macOS. If it's a shared computer, you have to give the only password to Bitlocker to both users.
One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
Not good nor bad, BitLocker encryption is a symptom of our era, we need to protect ourselves and our data, BitLocker is a tool, as an IT we have to deal with it but it doesn't bring any benefit to my daily operations.
The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
BitLocker Drive Encryption solution offering is cheaper than the one that McAfee offers, it will help you with specific business concerns like "how many encrypted assets do I have?" it's easy to maintain, easy to deploy, and easy to track. It's best suited for companies that are not trying to go far away on the disk encryption matter
Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
The biggest positive impact it has on ROI is the cost savings, since there is no cost to using the software.
Since it's widely available to anyone with a Windows computer, and the program is built into the operating system, there is no need to really install anything. This helps to save time of the IT department having to do installs, and also keep track of licensing, etc.
Positive Impact: Have not had to remediate malware/virus infections since installed.
Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
