Bitwarden vs. Passly by ID Agent

Bitwarden supports various forms of two-factor authentication, including time-based one-time passwords (TOTP), Duo, YubiKey, and other hardware-based tokens. This integration enhances the security of the Bitwarden account and allows to store and manage their 2FA credentials for other applications within Bitwarden itself.

Incentivized

If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.

Incentivized

• Their Browser extension seamlessly integrates into your workflow
• Collections keep information very organized within your Vault
• Vault Health Reports help identify weak or reused passwords
• Their built-in password generator is quick and easy to use
• UI is very user-friendly
• Video tutorial's are very helpful on their website

• AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
• AuthAnvil applications are easy for the end-user to install.
• AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).

Incentivized

• Bitwarden has great functionality all around, however, I would in the future like to see this product as an SSO/IDM distributor.

Incentivized

• Does not offer faster login for trusted devices.
• App requires multiple clicks to get to security code.
• App is slow to load.
• App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.

Incentivized

Easy to use, just missing a few quality of life features. Nothing to suggest it's not awesome as it is, just bells and whistles to make it more convenient.

Incentivized

Simplicity of use combined with price and low system resources.

Incentivized

They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.

Incentivized

Other solutions felt more clunky or were significantly higher priced. Bitwarden seems to straddle the consumer/prosumer/SMB fence more than adequately by designing their user experience to feel welcoming but also trustworthy and reliable. The other tools seem to assume that users are ok with struggling in their onboarding process.

I selected Passly at first as it would allow for a single sign on with azure to Kaseya VSA. Kaseya has made access to different products very different. VSA does not have single sign on with Azure where as Vorex/BMS does. This is a feature that Kaseya should make unified accross all applications.

Incentivized

• Gives employer the piece of mind knowing that passwords are safely stored in one place
• If an employee leaves, you don't have to go searching for passwords, they should all be in one place in Bitwarden.

Incentivized

• Kaseya has allowed us to be more secure.
• It's allowed us to link multiple 2FA devices to one account.
• It's provided us with basic logging.

Incentivized