Likelihood to Recommend Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
Read full review When preparing for an event, having online registration is vital to planning. The online registration allows participants to learn about the event, determine their schedule and inform the host of their needs. For planning purposes, there are several helpful reports available through the Eventleaf Online app. This is a great tool if your organization will collect registrations for >50.
Read full review Pros Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up. Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy. Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.) Read full review Easy to use: I was a first time user and signing up was super easy. Intuitive: The progam flowed naturally; the order of the tabs and their contents made sense and led me through the process with ease. Comprehensive: While I only used the program to register folks for a fundraiser, it has other options which I will totally use down the road. Read full review Cons Our attendees complained about having to login every time to view content You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save. The email system is hard to format within Bizzabo Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space. Reports were missing data and it took two weeks to get corrected When recording a session, you have to go back and download it, and then upload it. This process should be easier. Read full review Although the registration component is fully customizable, the website itself could be more customizable. It is pretty restrictive on what you can put where. The registration takes a little while to set up depending on how much information you need. It also doesn't allow for repeat fields which makes bringing multiple guests challenging. Read full review Usability Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
Read full review Reliability and Availability It's always working as intended.
Read full review Performance It's glichy
Read full review Support Rating Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
Read full review Great customer service. My colleague reached out for support midway through planning our event and they replied quickly with a thorough solution to our problem
Read full review Alternatives Considered Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an
Eventbrite . We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than
Eventbrite , which we appreciate.
Read full review The EventLeaf website made me feel that their product/service was more about my event needs and less about hyping themselves. I found the timely and helpful support from EventLeaf wonderful. The team that presented the live demo were very helpful, answered what might have seemed like dumb questions from me (being new at this) with respect and helpfulness. The ability to customize pricing to the scope and needs of the event we were planning was great
Read full review Scalability It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
Read full review Return on Investment Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us. We hope to use Bizzabo as a tool to recruit more clients i the future It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform. Read full review Eventleaf cut the cost of event management software by nearly $2.5 It has saved us countless hours on the phone with customer care--we spent 10 years with a big-brand event management company which equated to 100s of hours on the phone with customer service. I haven't had to contact customer service yet. Read full review ScreenShots