Bizzabo Blazes Ahead of Other Hybrid Event Software
March 27, 2024
Bizzabo Blazes Ahead of Other Hybrid Event Software
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bizzabo
Within our organization, we use Bizzabo for our New Customer Trial Programs as well as our annual conferences, which have adopted a hybrid format ever since the Pandemic. With Bizzabo, we are able to run in-person and virtual events, delivering a memorable experience where every attendee can engage and take away key learnings.
- Virtual Streaming - The virtual setting for our hybrid events is great! Virtual attendees can comment, ask questions, and create an online community. Recordings of sessions are ready quickly as well.
- Registration Setup - The customization options for registration works extremely well for our organization! During our annual conferences, we expect a diverse group of attendees such as clients, our franchisees, and Enterprise Sales VPs. With Bizzabo, we're able to customize registration options making that part of the process seamless.
- Agenda Customization - With our events, we offer not only main sessions, but also different tracks based on role/business goals. Bizzabo allows us to build agendas that make sense for our audience and help us internally analyze what sessions are getting the most traction.
- Bizzabo Mobile App - The mobile app is outstanding! It eliminates our need to print thousands of copies of our event agenda and gives attendees access to updates in real-time. We also use it to communicate promotions, announcements, and reminders, making communication with attendees super efficient.
- Onsite Equipment - When we are in-person for our events each year, we always encounter issues with our onsite equipment (WiFi routers, printers, and iPads). At least one piece of the equipment has always been broken and it makes our jobs super difficult - Either making it so we can't use that piece altogether or forcing us to consolidate equipment down for a large volume of check-ins.
- Equipment Support - When we've been onsite and encountered issues with the Bizzabo equipment, it is nearly impossible to get any support or help. We have tried multiple chats, support phone numbers, and ticket submissions, but none have ever resulted in a good experience or solving for the issues.
- Registrations Under One Name - In our business, we frequently have cases where one person registers for a group of attendees. However, when they arrive onsite at check-in - The group members cannot find their names - They are all listed under the one person's name who completed registration. There has to be a better way to fix this part of the process!
- Lead Generation - Our event registrations has increased by 30% in the past two years. We have seen more registrations (both virtual and onsite) and several attendees have commented on their positive experience with the Bizzabo tools.
- Event Webpage Traffic - Our webpage promoting the event has seen page traffic more than double in the past two years. We used to struggle with tracking Unique Page Visits and Engagements. We are now able to be more precise in our reporting and optimize how our website experience is built.
- Speed of Check-In - Event attendees used to have to wait for 20-30 minutes in order to check-in for our events. With Bizzabo onsite check-in and virtual sign-in, we're expedited the registration check-in process cutting it down to 5-10 minutes per person onsite and instant virtually.
- Consolidation of Tech Stack - Rather than building a website page on WordPress, using MailChimp for email, and Zoom for event recordings/check-in, we have consolidated our tech stack for events by 60%. We can now do all three of these steps using one application in Bizzabo!
- Zoom Events & Webinars, vFairs and Cvent Event Management
In comparison with each of these services, Bizzabo is the only one that is customizable enough to accommodate our specific needs. Bizzabo is more of the one-stop-shop and allows us to manage our events and collateral from one universal spot. It keeps us more organized and has a variety of options/tiers available depending on the scale of our event and our budget.
Do you think Bizzabo delivers good value for the price?
Yes
Are you happy with Bizzabo's feature set?
Yes
Did Bizzabo live up to sales and marketing promises?
Yes
Did implementation of Bizzabo go as expected?
Yes
Would you buy Bizzabo again?
Yes