Item: Bizzabo
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Our association uses Bizzabo to host our virtual conferences and has been doing so for nearly 3 years. I joined the association during our first contract and then renewed with Bizzabo for another year. There are many benefits to hosting events with Bizzabo, including copying previous events, pulling analytics, having an app, and building out the platform. Our recent annual conference hosted over 40 OnDemand sessions, 16 exhibitors, 3 live keynotes, and 12 live Q&A sessions with speakers.

Pros and Cons

There are a lot of customizable features
They have wonderful customer service
When the report system does work, these are extremely helpful
They give you the ability to host sessions in the platform or embed a Zoom link

Our attendees complained about having to login every time to view content
You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
The email system is hard to format within Bizzabo
Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
Reports were missing data and it took two weeks to get corrected
When recording a session, you have to go back and download it, and then upload it. This process should be easier.

Return on Investment

Our attendees would attend our events regardless, however, we appreciate being able to offer them this robust platform.

Alternatives Considered

Certain Event Automation Software and Cvent Event Management

The partnership we had with Bizzabo, the historical data, and the customizable features are all the reasons we stayed with Bizzabo. Bizzabo also worked with us on cost since we are a small non-profit. Certain and CVENT have been used by our association in the past and while they were good products, Bizzabo had everything we needed.

Key Insights

Do you think Bizzabo delivers good value for the price?

Yes

Are you happy with Bizzabo's feature set?

Yes

Did Bizzabo live up to sales and marketing promises?

Yes

Did implementation of Bizzabo go as expected?

Yes

Would you buy Bizzabo again?

Yes

Other Software Used

Microsoft 365, Asana, Canva, SurveyMonkey, Zoho Forms

Likelihood to Recommend

Overall, I would recommend Bizzabo to a colleague. It has many of the needs required to host an event. It still has room to grow, thus why I didn't provide a higher rating.

My biggest compliment is that you can build out your own conference pages and customize them to fit your needs. I have worked with a company before who I would have to send these updates to and then wait for them to complete. It is wonderful to be able to go into the system and do it myself.

Buzz over to Bizzabo for Business

Overall Satisfaction with Bizzabo