Bizzabo vs Ticket Tailor

Bizzabo is great for hybrid events. Or for virtual events with totally separate sessions. It's less of a fit for virtual events that have multiple agenda items but ideally one stream. Bizzabo is not great for speakers that are not technically savvy. Sometimes the video stream functionality has required troubleshooting or hasn't worked if the speaker just left a Microsoft Teams meeting. Bizzabo is great for giving ownership to event planners, email communications, and the website. With relatively little training, it's easy to get them to create or update emails and pages from existing templates. The ability to manage tickets, registrants and emails in one platform is wonderful as well.

If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.

• Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
• Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
• Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)

• Affordable.
• Allows multiple discount codes and multiple price levels.
• Excellent customer service.
• WordPress plug-in that worked flawlessly.

• I am hoping that one day there will be a way to stream whilst also having webcams for audience members simultaneously (i.e., a blend of the interact and stream options). The blending of these two options would really take it to the next level for us.

• Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.

Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.

Our team looked at other potential solutions to our virtual shows but ultimately ended on Bizzabo. The security that Bizzabo offers with its customer support team and reliable platform drew us to them. The features provided have allowed us to put on great shows for our clients. They are also actively updating the software keeping it fresh.

Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.

• Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
• We hope to use Bizzabo as a tool to recruit more clients i the future
• It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.

• A box office that is easy to use.
• The ability to cover box office costs by setting a service charge.
• Seamless integration with our website.