Blackbaud Financial Edge NXT vs. TermSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Financial Edge NXT
Score 7.5 out of 10
N/A
Financial Edge NXT is a cloud accounting solution tailored for nonprofits that provides a general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more. It offers real-time reporting, with one-click drill-down functionality and export capability.N/A
TermSync
Score 10.0 out of 10
N/A
TermSync is a cloud-based accounts receivable management platform. It helps companies get paid faster, reduce administrative costs, and improve customer relationships. It works with clients’ existing accounting systems and can be up in running in a day or less. Companies can choose from various modules including invoice delivery, customer portals, collection workflow management, and advanced reporting & analytics. TermSync was acquired by French company Esker in January 2015.N/A
Pricing
Blackbaud Financial Edge NXTTermSync
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blackbaud Financial Edge NXTTermSync
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsBlackbaud is currently offering the first six months of Financial Edge NXT free for new customers. Limited conditions apply.
More Pricing Information
Community Pulse
Blackbaud Financial Edge NXTTermSync
Best Alternatives
Blackbaud Financial Edge NXTTermSync
Small Businesses
MIP Fund Accounting
MIP Fund Accounting
Score 8.9 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.9 out of 10
Medium-sized Companies
MIP Fund Accounting
MIP Fund Accounting
Score 8.9 out of 10
Accounting Seed
Accounting Seed
Score 7.6 out of 10
Enterprises

No answers on this topic

BlackLine
BlackLine
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackbaud Financial Edge NXTTermSync
Likelihood to Recommend
7.4
(155 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.4
(15 ratings)
-
(0 ratings)
Usability
8.1
(10 ratings)
-
(0 ratings)
Support Rating
7.8
(15 ratings)
-
(0 ratings)
Online Training
6.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.2
(7 ratings)
-
(0 ratings)
User Testimonials
Blackbaud Financial Edge NXTTermSync
Likelihood to Recommend
Blackbaud
The look of the reports and the platform is great. It's easy to lookup vendors and find some information. I wish the flow to navigate around the system was more intuitive. We tend to do more going back and forth to move to another vendor. It must be an easier solution. But that's the learning curve piece we need.
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Esker
If you are one person or managing 10, TermSync allows you to track what you and your team is working on. When to follow up with customers so that no one is missed. It allows you to see if each teammate is pulling their weight and getting done what needs to be done or if more help is needed. The Executive Metrics reports give you all the information for month end reporting and also shows you the weaknesses so you can motivate your team to excel in those areas.
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Pros
Blackbaud
  • Uploading and inputting information is easy due to a clear format and outline.
  • Researching and finding past information is quick and easy to navigate due to searching and filtering options as well as the ability to name the files for quick searches.
  • Pulling project titles and accounts - you can have a large amount of projects and accounts and are able to know them through the system without having to memorize each individual title.
  • Being able to export a general ledger for an account to excel while still being formatted correctly.
  • Having the ability to filter in what transactions are pulled in the general ledger. You are able to easily look at all the activity or only activity in a certain time frame or other specific filters.
  • There is always access to help from Blackbaud services for any sort of difficulty.
  • Learning and the ability to attend Blackbaud classes are readily and easily available so you can increase your knowledge and ability to serve well in your organizations' role.
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Esker
  • The dashboard makes it easy to organize my daily work and to track customer contacts.
  • TermSync makes it easy for our customers to communicate with us at a time the best works with their schedule.
  • I love the credit reference reports. This saves us all the time of printing, completing and faxing credit reference reports.
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Cons
Blackbaud
  • Queries is not fully set up yet and could use more functionality within the reporting structure
  • Recurring payments do not seem to be moving forward and we have several annuities that run quarterly
  • Queue appears to be going away and report scheduling is coming, however, you cannot send to users outside of your organization. We run so many monthly reports that we used to have emailed out via queue that now we have to run them manually and save them to a sharepoint site for our campus partners to access.
  • A little concerned with printing checks once database view goes away since the one time I tried it the printing margins were totally off.
  • Integration of papersave products and cash receipts.
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Esker
  • Reporting. It is hard for TermSync to create a report for every business type out there so you may need to have some things customized, but they are always willing to assist.
  • The requirements needed to accept payments online requires some information that larger companies may not want to give out.
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Likelihood to Renew
Blackbaud
BB seems to forcing changes on customers at a faster rate. This company needs stability because it is understaffed in accounting. There isn't time to drop everything and work up workarounds or even try to judge effects. There also isn't the time to find a replacement suite unless things get really bad.
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Esker
No answers on this topic
Usability
Blackbaud
I don't have much to compare it to but if I speak of just the reporting options; sometimes there are so many options I spend more time finding the "perfect" report when a basic report with minimal columns is needed. But I know I can always add to the report if asked.
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Esker
No answers on this topic
Support Rating
Blackbaud
No one is perfect, but this support team is as close as it gets. They respond promptly and if the person I'm talking to doesn't have the answer they find someone that does. They also provide documentation and/or resources to support their responses to my questions. The online chat is awesome and usually all I need
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Esker
No answers on this topic
Online Training
Blackbaud
The training is semi helpful if you have already been in the system. If you are completely new it does make it kind of hard since chart of accounts will be different among organizations. For a general idea it is helpful. One complaint on training would be that as FENXT is attempting to go fully to the web solution there were often times things that were moved or changed that even the trainer was unaware of and had to adapt on the fly.
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Esker
No answers on this topic
Implementation Rating
Blackbaud
The implementation can be easy depending on how familiar you are with Blackbaud products. It is cloud based so there is not a need for IT involvement but you do need to know your business requirement.
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Esker
No answers on this topic
Alternatives Considered
Blackbaud
Prior to using Blackbaud Financial Edge NXT, a financial software package offered by Sage was used. Blackbaud Financial Edge NXT is much more user friendly, and integrates with the fundraising software used by the Foundation, Raiser's Edge. The integration has eliminated duplicate entry of donor information into the financial software. In addition, the add-in tools provided by Blackbaud Financial Edge NXT make journal entries a much more efficient process.
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Esker
When researching for this type of product, I did reach out to other vendors. I worked closely with Billtrust in the past and they were lacking in this area when I was ready to make my move. It is my understanding that they have something very robust in the works but I can't say where that will fall on the cost spectrum. By comparison, other companies, like Get Paid had priced themselves right out of our market. TermSync gave us the tools we needed at a price we could afford in the least amount of time and very little assistance from our IT Group, which was a big relief.
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Return on Investment
Blackbaud
  • Record accuracy has gone up with Blackbaud Financial Edge NXT. We are able to keep everything separate using both natural accounts and projects.
  • The AP module has increased our speed in issuing checks. We are able to easily review and see where approvals may be stuck in order to get checks out promptly.
  • The approval chains and easily viewed records of approvals have helped our auditors easily track processes for internal control walkthroughs.
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Esker
  • Our over 60 day list has been reduced by more than 100 accounts.
  • Our DSO is consistently trending lower.
  • All of the customer notes are stored in one place saving time for everyone.
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ScreenShots

Blackbaud Financial Edge NXT Screenshots

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