Blackbaud Fundraiser Performance Management vs. Flipcause

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Fundraiser Performance Management
Score 8.1 out of 10
N/A
Blackbaud Fundraiser Performance Management is software that supports fundraising efforts. It enables the user to: Work with a designated customer success team to build a fundraising strategy and get individualized support Give frontline fundraisers tools and mobile capabilities to find donors, track interactions, and manage long-term strategy Identify the prospective donors most likely to give using custom predictive modeling and otherN/A
Flipcause
Score 4.4 out of 10
N/A
Flipcause is a nonprofit fundraising management platform from the company of the same name in Oakland.
$125
per month
Pricing
Blackbaud Fundraiser Performance ManagementFlipcause
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blackbaud Fundraiser Performance ManagementFlipcause
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Blackbaud Fundraiser Performance ManagementFlipcause
Best Alternatives
Blackbaud Fundraiser Performance ManagementFlipcause
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Medium-sized Companies
Bonterra OneCause
Bonterra OneCause
Score 8.9 out of 10
Bonterra OneCause
Bonterra OneCause
Score 8.9 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackbaud Fundraiser Performance ManagementFlipcause
Likelihood to Recommend
8.0
(1 ratings)
4.4
(4 ratings)
Usability
-
(0 ratings)
5.7
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Blackbaud Fundraiser Performance ManagementFlipcause
Likelihood to Recommend
Blackbaud
I think there are better charitable relationship management platforms out there. BFPM serves a purpose, but it is an incomplete product for the hefty price tag it comes with. Certain aspects are billed as proprietary, like the MG EVI ratings, but they are inconsistent and often incorrect. BFPM has barely been updated in the decade I have been a user, which leads me to believe that the Blackbaud team is not innovating or devoting resources to enhancing/improving this product. It could stand a refresh to bring the entire product into the year 2022.
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Flipcause
If you are doing this for fun, and don't actually need the money that you raise through Flipcause, they're great, but if you need the funds to, say, run payroll or pay rent, do not even THINK of using them. You will spend a lot of time tearing your hair out, and sending yet another email begging them to transfer funds
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Pros
Blackbaud
  • User-friendly interface
  • Accessible from anywhere
  • Multi-level search and query functions
  • Streamlined prospect data pages
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Flipcause
  • Flipcause has a great user interface for donors.
  • Flipcause sends customizable donation receipts.
  • Flipcause easily integrates with our website.
  • Flipcause has great customer service.
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Cons
Blackbaud
  • "MG EVI" scores are a sham
  • Doesn't seamlessly translate over to Banner in certain areas
  • Clunky 'new tab' functionality quickly floods entire browser window.
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Flipcause
  • You have to contact them multiple times to get them to give you your money.
  • It generally takes at least a month to get funds from them to you.
  • They take a really long time to respond to support emails, if they respond at all.
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Usability
Blackbaud
No answers on this topic
Flipcause
Website design is great and easy to use
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Support Rating
Blackbaud
No answers on this topic
Flipcause
Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
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Alternatives Considered
Blackbaud
BFPM has the advantage because it is designed to be user-facing and user-friendly. It is a simple website to learn to use and navigate, but that does not mean it is flawless. It helps me and my colleagues engage with the database in a more straightforward manner, without having to learn and remember various codes and queries.
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Flipcause
We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
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Return on Investment
Blackbaud
  • MG EVI is not the end-all-be-all it was sold as
  • Still requires use of Banner for certain info
  • Helps streamline data entry by allowing gift officers to enter their own contacts.
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Flipcause
  • Diminished trust from employees because of payroll delays.
  • Unable to plan ahead because we have no idea when we will get our funds.
  • Excessive time spent chasing funds, rather than fulfilling our mission.
  • Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.
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